Entry Level Customer Service
Resume:
Johnny Mitchell
notifying supervisor
Dallas, TX 75134
************@*****.***
A proactive, ambitious, and reliable individual seeking entry level position within a company; where I can utilize previous experience and skills to meet business objectives and support commitments to customer service, employee development, and continuous improvement. Skills/Abilities
Familiarity with general warehouse knowledge and equipment including operation of power equipment, safety management, equipment maintenance, etc.
Excellent leadership, professionalism, and communication skills.
Expert use and knowledge of Microsoft office applications, word, excel, and power point.
Cognizance in keyboarding, typing, 10-key capability and other basic computer skills for opening, navigating, and attaching documents.
Work Experience
Assistant Manager
EXpress Drivers co - Lancaster, TX
October 2020 to June 2022
Assist in the execution of the daily warehousing operations of a multi-temperature, technology-driven warehouse with a focus on safety and efficiency.
Position Responsibilities may include, but not limited to:
• Ensure a safe working environment for all employees
• Execute company processes successfully to ensure 100% compliance and safety regulations
• Ensure annual performance goals are met or exceeded, including on-time dispatches, quality, productivity, labor cost and product loss and damage
• Participate in the development of budgets
• Assist in developing and implementing the daily operating plan to include manpower planning, warehouse work schedules and equipment assignments; partner with the Warehouse Manager on bid package process
• Foster a work environment that maximized employee involvement, morale and engagement as well as ensuring compliance with regulations
• Ensure quality standards are achieved for all good shipped and received and that the facility and equipment remains maintained
• Maintain and monitor food safety activities in compliance with company and customer standards
• Partner with Warehouse Manager to provide oversight to warehouse slotting locations, racking, cycle counts and inventory of products
• Promptly solve problems to the maximum satisfaction of our customer(s)
• Partner with Human Resources to ensure appropriate staffing levels throughout the year and any employee concerns are promptly and appropriately addressed
• Any other duties as assigned
Waiter/security
Cjs billards - Dallas, TX
November 2018 to June 2021
Serving,taking orders,and occasional bouncing if need to be while maintaining a professional but friendly attitude with customer and staff
Production Supervisor
Sanders research - Carrolton,TX
November 2017 to September 2020
Stacking and loading product safely at a fast pace also being a team player while working on the production line in order to increase the accuracy of our team's production. Managing and leading team mates to meet our productive goals.
Order Selector
Fresh Point - Farmers Branch, TX
October 2016 to August 2017
Completing work orders thru the use of scanners and automated equipment... Also worked in freezer Pallet Builder
Dr Pepper Snapple Group - Irving, TX
September 2015 to February 2016
Responsibilities
Order pulling,loading and unloading... While maintaining a clean work ethnic as well as a clean work area Auto Mechanic Helper
Michems's Body Shop - Dallas, TX
June 2013 to July 2015
Dallas, TX
General Assembly Personnel
Positioned parts and subassemblies by using templates or reading measurements; assembled components by examining connections for correct fit for fastening parts and subassemblies.
Resolved assembly problems by altering dimensions to meet specifications; notifying supervisor to obtain additional resources.
Assisted with equipment operational by completing preventive maintenance requirements, following manufacturer's instructions, and troubleshooting malfunctions.
Responsible for making outbound calls regarding repairs, equipment, parts, etc. Machine Operator
PepsiCo - Mesquite, TX
September 2008 to July 2011
Worked from order sheets to build loads for transport, bulk and/or route trucks, using a forklift and/or electronic pallet jack.
Maintained required product inspection processes; also performed basic troubleshooting and minor repairs to ensure production equipment ran efficiently.
Responsible for physically lifting, carrying, and pushing/pulling cases weighing 20-50 pounds repeatedly during a 10-12 hour work period.
Maintained proper housekeeping standards in work area to ensure cleanliness.
Worked various hours/days, including nights, weekends, and holidays. Package Handler
FedEx - Dallas, TX
July 2006 to July 2008
Responsible for physically loading, unloading, and/ or sorting mail according to groups and destination by hand and by operating electronic mail-sorting and scanning device in a safe and efficient manner.
Assigned to or rotated through various areas and positions such as scan weigh and key (SWAK), quality assurance, etc.
Education
High school or equivalent
Skills
• Pallet Jack (8 years)
• Order Picking
• Cherry picker (3 years)
• Shipping & receiving (8 years)
• RF scanner (10+ years)
• Inventory control (6 years)
• Clerical experience (3 years)
• Warehouse management system
• Warehouse experience
• Warehouse distribution
• Computer skills
Additional Information
Very talented in order pulling when it comes to accuracy and efficiency... I also know how to handle myself in the food and beverage industry as a professional and as a team player.. I also just started my trucking company and now own a 24” box truck…
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