CLAUDIA L GUTIERREZ
*** ** ** ***, **** Miami, Fl 33172
***************@*****.***
Objective
Seeking position where I can apply my strong communication skills and knowledge of health insurance field, collaborate closely with team members to develop solutions.
Professional summary
Looking to new challenging role with room for growth. bilingual in Spanish and English with strong grasp of cultural difference Team player, dependable and computer savvy. Exceptional at juggling multiply goals in order to maximize efficiency and influence positive outcomes. Looking forward to taking on a new challenge and becoming a valuable member of the organization.
Skills
Attention to detail
Invoice generation
Problem resolution
Insurance billing processing & tracking
Records organization and management.
Administration support
Account management
Data entry
Customer service
Work History
Orange Insurance Broker, Miami, Fl from 2022 to present
(specialize in Medicare and Medicaid
Provided excellent service and attention when dealing with customer face-to-face or over the phone.
Increased profit margins by streamlining operations and workflow and negotiating competitive.
Vendor contracts
Facilitated communication between the organization and customers .
Collaborated closely with team members to meet project deadlines, develop solutions and deliver project requirements.
Education
Certified Billing and Coding Specialist (CBCS), 2024 – ICD10 / CPT / HCPCS
2-15 License of Health & life including Annuities & Variable contracts, 2022
Reference:
Jonathan Tirado - 954-***-****
Martha Zuluaga – 305-***-****
Gloria Freitag – 407-***-****