JAMES AKAKPO
Racine, WI *****
*****.******@********.***.***
EDUCATION Clark Atlanta University Atlanta, GA
Candidate for Bachelor of Arts, Business Administration,
Dual Concentration: Management, May 2027
Gateway Technical College Racine, WI
Dual Enrollment
EXPERIENCE
February 2023 – UNFI Fulfillment Center Racine, WI
January 2024 Order Selector/Fulfillment Associate
Responsible for filling customer orders by selecting and properly packaging items for shipping to arrive safely at their destination.
Identified correct pick location and pick sequence in accordance with the order, checked the UPC’s or item descriptions, placed pick labels in the order, and prepared and placed shipping label on package.
Operated material handling equipment, such as forklift and pushcart, used to transport, stack, replenish, or select merchandise in addition to properly staging pallets with orders in appropriate bay in a safe and efficient manner, and parked and recharged equipment at end of shift.
April 2022 – Pick ‘n Save Racine, WI
February 2023 Team Member
Welcomed and assisted customers entering the store and provided directions to the proper isles or sections when asked.
Operated Point-of-Sale (POS) terminal completing sales transactions in a timely and efficient manner thus ensuring a positive shopping experience for customers.
On-boarded new employees with POS system training, restocking of products from backroom inventory, customer service expectations, and management guidelines for being successful.
September 2020 – Hardee’s Racine, WI
September 2021 Team Leader
Greeted and assisted customers with food orders, dining in or take-out orders, and provided exceptional service with accurate and efficient ordering of food.
Assisted with opening and closing operations at management’s request and helped clean and sanitize the dining area during peak times to accommodate patrons.
ORGANIZATIONS &
HONORS Boys To Men – Youth Empowerment Organization, Member
COMMUNITY SERVICE
Kappa Youth League – Volunteer sorting, packing, and loading food items into cars at the Thanksgiving in July event the organization holds annually.
TECHNICAL SKILLS
Microsoft Office Suite; Google Suite; MAC iOS; CANVA; Social Media Platforms