Customer Service Electronic Technician

José A. González Lanza

Calle * D* Prado Alto Guaynabo, PR 00969

Tel. 787-***-****

****@*********.***

SUMMARY

Small business owner involved in all aspects of running the operation. Former Navy Electronic Technician who performed maintenance on electronic equipment for surface ships, electronic air detection and tracking equipment, electronic recognition and identification equipment, aids to navigation, and electronic equipment and components used for communication, cryptography, and navigation. Knowledge of computers, electricity, and electronics. KEY QUALIFICATIONS

• Electronic

maintenance

• Bilingual

• Management

• Leadership

• Administer programs

• Analyze schematics

• Build software solutions

• Conceptualize ideas

• Delegate authority

• Illustrate concepts

• Program computers

• Purchase Equipment

EXPERIENCE

2022 – Present FEMA Inspector

Contractor for Vanguard Inspection Services, Providing complete and compliant Disaster Home Inspections under FEMA’s Housing Inspection Services (HIS) Program. 2017 – CDT Restoration (Commercial Drying Technology) Worked in logistics of the operation and the restoration of commercial and residential buildings(Dehumidification and mold control) after the impact of hurricane Maria. 2015 – Present Artelanza

• Started small business dedicated to design, production, marketing and sales of souvenirs, jewelry, signage and articles for all occasions.

• Responsible for all aspects of the production and sales of articles in diverse materials, such as wood, acrylic, and leather; including design, prime material selection, manufacture, packaging, promotion and sales of goods to clients like hotels, souvenir shops, airport shops, special orders, and walk-in clients.

• Worked with Laser machines, CNC and 3D printing.

• Used programs like Adobe Creative Suite, 3D CAD Design, and Corel Draw, Autocad. 2009 – 2015 USN Electronic Technician

• Supported and provided customer service to 40 joint force tenant commands, 11,200 military and civil service personnel. Responsible for the management and training of 269 active personnel and 368 civilians.

• Provided administrative and logistics services for EOD and Diving/Salvage forces in meeting their contingency and wartime requirements.

• Responsible for the coordination and administration of the EODGRU 2 video teleconference suite.

• Responsible for the periodic and corrective maintenance for the AN/URN-25 system. 2004 – 2009 Scrapyard Metal Recycling (Puerto Rico)

• Supported and provided customer service all around the island for the purpose of buying and reselling scrap metal.

• Provided administrative and logistics services for selling recyclable metals and goods for the international market.

EDUCATION

• Bachelor’s in computer science at Trident University, California

• Electronics Technician School at USN

• 3 years of Architecture in Universidad Politécnica de Puerto Rico.

• Associates in Business Administration Universidad Sagrado Corazón, Puerto Rico

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