Customer Service Data Entry

Jessica Mendoza

***Heartland Dr, Manteca ***** Cell Phone 408-***-****

Email: ***********@*****.***

OBJECTIVE

I am seeking full-time employment in an office environment with challenging duties

EXPERIENCE

Credit Manager

Core and Main Company, 1830 Craig Park Ct. Saint Louis, MO 63146 Answering Phones, Calling on past due

accounts, Sending Releases to Customers, entering payments from Customers, Answering

Questions from 10 different branches and customer 2015-PRESENT

Usher 2013-2015

SAP Center, 525 W. Santa Clara, CA 95113 Greeting Guest at the doors, showing customers to their seats.

Customer Service Representative 2012-2013

Heilind Electronics, 2635 N. First St, San Jose,95134 Create Credits, rebills, helping customers

over the phone, enter in order from customers, Update open order reports from customers and for the inside sales.

Receptionist/Customer Service/Dispatch 2006-2011

Basalite Concrete Products, LLC., 11888 W. Linne Rd., Tracy, CA 95376 209-***-****

Data entry, AP, creating and managing production spreadsheets, creating and processing paperwork for orders,

answering phones and assisting customers at the Customer Service Window.

Administrative Medical Assistant 2004-2005

Dr. Samir Sharma, MD, 14601 Bascom Ave., Los Gatos, CA 95032 408-***-****

Appointment scheduling, answering phones, billing, and filing.

Office Specialist 1 2002-2003

Santa Clara County, 70 W. Hedding St., San Jose, CA 95110 408-***-****

Data entry and filing.

Legal Processing Clerk 2001-2002

Tulare County Superior Court, 221 S. Mooney Blvd., Visalia, CA 93219 559-***-****

Data entry, filing, mailing, answering phones, scheduling court dates.

.

Photo Assistant/Cashier 2000-2001

Wal-Mart, 1819 E. Noble Ave., Visalia, CA 93292 559-***-****

Assisting customers at counter, answering phones, and filing.

Cashier/Collector 1999-2000

Heilig Meyers, 2700 S. Mooney Blvd., Visalia, CA 93277 559-***-****

Calling on past-due accounts, answering phones, receiving payments at counter, and creating new accounts.

EDUCATION

Bryman College, 1245 Winchester Blvd, Ste 102, San Jose, CA 95128, Medical Administrative Assistant Program, Director’s Honor Roll, June 2003-February 2004

College of the Sequoias, 915 S. Mooney Blvd., Visalia, CA 93277, General studies, August 1996-May 2001

Tulare Western High School, 824 W. Maple Ave. Tulare, CA 93274, August 1992- Graduated June 1996

SKILLS

Appointment Scheduling

Telephone Procedures with Multi-line Phones

Data Entry and Typing

Microsoft Word and Excel

Operating Office Equipment

Customer Service Skills

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