Operations Analyst Power Bi

Jina Beatty

775-***-**** **********@******.***

Goal oriented, analytical, self-driven with a professional passion

for problem solving, solution design and relationship management.

Professional Experience

Datavant

Client Operations Analyst

May 2022-November 2024

oDrove project success across databases to deliver reports to key stakeholders.

oSpoke to data on Client and Leadership calls

oOperated daily in Power BI, Excel, and SQL queries to ensure project health

oIdentifying trends, upticks and potential setbacks within data for projects success.

oImplemented swift solutions to problems.

oPerformed regular analytics on data to ensure overall health

oConsistently met and exceeded project yields.

oImproved company performance for clients where we previously had not met expectations.

oContinuous improvements in processes

CIOX Health

Vendor Management Coordinator

May 2018-May 2022

oPrimary responsibility for day-to-day relationship and results of largest third party retrieval vendor, annual profitability impact >$10M and annual cost management >$20M (pass through)

oDaily productivity >10K charts per day

oDrove/Managed annual growth rates of 40% since 2018

oServe as internal and external point of contact for all issues with vendor

oBuilt and maintained a strong working relationship between CIOX and vendor overcoming challenges associated with existing competitive business models between two organizations

oFull ownership of weekly vendor meetings supported by daily interactions with wide range of vendor contacts including VP/Executive, Finance, Ops and Site Contacts

oNegotiate seasonal retrieval/pass through rates for vendor

oSingle point of accountability to Ciox account management as conduit to payor client base for pricing information, performance risk assessment and retrieval status updates

oDrove coordinated retrieval efforts across large healthcare networks..

oDrove major transformation and improvement including:

oDeveloped processes to streamline daily schedule files and communication

oCreated a cancelation process that drove $1.3M in annual savings

oStreamlined a 5 spreadsheet process into a combined inventory report to enable partnership focus on closing performance gaps.

CIOX Health-Outreach Agent October 2017-May 2018

oExcelled in the retrieval of medical charts

oConsistently awarded highest performer awards.

oLead a dedicated chart retrieval project for Excellus Health plan.

oMonitored chart retrieval and progress daily.

oRan intraday to review progress data.

oCalled the providers’ offices multiple times a week recommending one or more of the retrieval methods that the company offers that best fits their needs.

oCompleted the project with an 83% Yield that had a target of 80%.

Dungarvin Oregon INC-Direct Care Associate April 2014-December 2015

oSupported individuals aged 25-50 with developmental disabilities placing maturity levels at 7-13 years of age.

oManaged daily activities- feeding, hygiene, dressing, doctors' appointments.

oPlanned daily activities to improve quality of life.

oAdministered medications and meals.

oProvided positive redirection of behaviors which resulted in improving the quality of life for three housemates.

References

Tim Husted - VP Sharecare 847-***-**** *******@*****.***

Maureen Maffett - Sr. Administration Uline 775-***-**** *******.*******@*****.***

Jennifer Runnels - Sr. Client Operations Analyst 909-***-**** **********@*****.***

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