Administrative Assistant Technical Support

Betty Ann Warren

Oak Ridge, TN *****

423-***-**** – *********@*****.***

PROFESSIONAL SUMMARY

Driven Receptionist/Administrative Assistant successful at delivering vital support to internal teams and customers. Demonstrate abilities in problem-solving and talent for boosting operational efficiency. Methodical and highly organized with good prioritization and planning abilities. A hardworking and passionate job seeker with strong skills eager to start a position with your company. Seek and maintain a full-time position that offers professional challenges, interpersonal skills excellent time management, and problem-solving skills. I have over 10 years of professional experience.

SKILLS

File management Multi-Line System Time Management Mail Handling

Office Management Technical Support Problem Solving Time Management

EXPERIENCE

September 2021- Present Receptionist/Administrative Secretary

The Pete Store LLC – Knoxville, TN – 865-***-****

Greet incoming visitors and customers professionally and provide friendly knowledgeable assistance. Provide clerical support to company employees by copying, faxing, and filing documents. Responded to inquiries from callers seeking information. Multi-line phone system forwarding calls for all store locations.

October 2019-August 2021 Security Supervisor

Allied Universal Security – East Ridge, GA – 423-***-****

Recorded incident reports with detailed accounts of occurrences. Oversaw security officers and performed evaluations. Conduct frequent audits to identify problems related to physical security, staff safety, and asset protection. Adjust workflow to cover changing needs and situations.

May 2019-September 2019 Correctional Officer

Core Civic Silverdale – Chattanooga, TN – 423-***-****

Escort inmates to and from cells, courts, hospitals, and medical appointments. Conduct routine emergency head count. Prepare detailed reports and logs.

August 2014-April2019 – Substitute Teacher

Bradley County School - Cleveland, TN 423-***-****

Teach organized lessons in the classroom, provide instruction in core subject areas, assign, explain, and grade homework and tests.

September 1992-June 1997 - 911 Dispatcher/Correctional Officer

Meigs County Sheriff Dept, Decatur, TN

Communicate effectively with first responders throughout the incident, providing updates as needed and assessing the caller’s situation to determine appropriate response services. Adapt quickly to changing circumstances as new information becomes available during ongoing events. File reports, keep accurate logs, and record all activity of inmates.

August 1980-January 1985 – Staff Support Specialist

United States Air Force, Shaw AFB, SC

Assisted with special tasks and assignments. Volunteered to join task forces to complete various projects. Composed and proofread memos, letters, and reports to verify error-free communication. Answer phone and assist callers by providing information or directing them to appropriate staff members. Complete reports on flights and cargo manifest.

EDUCATION

August 1976-June 1980 - High School Diploma – Oceana, WV

Certification – Computer Programming

Wyoming Vocational School, Pineville, WV

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