Customer Service Los Angeles

Basic Information

EDUCATIONBACKGROUND

*/****-*/**** ******** China

Information & communication system

Masters Degree

*/****- */ **** ******** China

Telecommunication Engineering

Shandong University

Bachelor

9/2012- 6/ 2013

Fishing engineering

University of Equatorial guinea

Volunteer

9/ 2010--- 8/2012 Malabo Equatorial Guinea

EGTC

Responsibilities :

Provided exceptional customer service by assisting shoppers with locating products and answering questions.

Handled cash register operations, including processing transactions, returns, and refunds.

Stocked shelves, rotated inventory, and ensured product displays were neat and organized.

Maintained cleanliness and order in the workspace, ensuring a positive shopping environment.

2. Seller Manager

Novker Communication Technology. Qingdao China

12/2022--8/2024

Analyze the territory/market’s potential, track sales and status.

Present, promote and sell products.

Prepare weekly reports.

PERSONAL STATEMENT

Hardworking and dependable individual seeking a

position at EGTC. Eager to contribute strong customer service, organizational skills, and a positive attitude to help maintain store operations. Able to work

efficiently in a fast-paced environment and assist with cashiering, stocking, and customer inquiries.

Comfortable with managing cash transactions,

giving correct change, and handling POS

systems.

Friendly and approachable, able to assist

customers with finding products and answering

questions.

Strong attention to detail and organizational

skills.

Able to lift and carry heavy items and stand for extended periods.

Teamwork and time management abilities.

Spanish (native)

English(professional)

Chinese(professional)

French(elementary)

Portuguese(elementary)

SKILLS

Nane: Paulino Mba Ndong Mangue

Address: 18404 Colling St. 118 Tarzana

City: Los Angeles, Ca 19356

Email: **********@*****.***

Phone 747-***-**** / 951-***-****

LANGUAGES

Contact this candidate