Sumaya Khaled Almaweri
Dearborn, MI 517-***-**** **************@*****.***
EDUCATION
Bachelors: Edsel Ford High School 4.2 GPA
WORK EXPERIENCE
Receptionist Melvindale Family Urgent Care Melvindale, MI
- Scheduled appointments and follow-ups increasing patient flow by 13% each month.
- Answered multi-line phone systems, screened and relayed accurate messages to the appropriate person and communicated with patients/ insurance companies.
- Greeted and identified 40+ patients and visitors a day as they entered the office in reference to the daily schedule, and obtained additional patient information as needed.
-Maintained a neat and organized front desk area, ordering supplies multiple times a year to keep the office and waiting room well stocked.
- Acquired necessary medical records and documents for patient charts by communicating via telephone, email, or in person with other offices in our local area.
- Optimize employee performance, meeting efficiency and productivity targets.
- Streamline operations and introduce procedures leading to productivity increase.
- Cultivate a professional and organized clinic environment ensuring patient and employee safety.
Team leader Hollingsworth Warren MI
-Opening work orders in SAP application;
-Matching physical parts with Ford specs via part numbers;
-Making sure that packaging process is done as per W/O requirements;
-Making certain that production lines are safe and clean;
-Providing packagers/workers with the required guidelines;
-Training packagers/workers on following company procedures and policy;
-Maintaining QC measures and requirements;
-Following up the process of packaging throughout the day;
-Sending daily reports to relevant supervisors/managers with respect to production and relevant obstacles;
- Making work available for packagers/workers;
- Meeting deadlines;
- Meeting all production targets.
- Managing a healthy work environment; and
-Fulfilling workers’ needs.
SKILLS
Technical Skills:
Microsoft Excel, Microsoft PowerPoint, Adobe Illustrator, Adobe Photoshop, Google Data Analytics, SEO optimization, Outlook.
Soft Skills:
Business acumen, strong presentation skills, effective negotiation, collaborative team member, organizational skills, competitive mindset.
Languages: Fluent in English and Arabic.