Quality Control Continuous Improvement
Resume:
SHEA HARMON Berkeley, CA ***** -****
************@*****.***
PROFESSIONAL SUMMARY
At Top Line Furniture, spearheaded team productivity enhancements and consistently met order fulfillment
deadlines, ensuring high customer satisfaction. My expertise in forklift operation and a knack for quality control
significantly reduced product returns. Known for being a fast learner and an exceptional team player, excel in
dynamic environments, driving continuous improvement without compromising quality.
EDUCATION
Berkeley High School June 1991
EXPERIENCE
Top Line Furniture Shipping and Receiving 8/2014 - 10/2024
* Improved team productivity by providing ongoing training and support for staff members.
* Consistently met deadlines for order fulfillment, ensuring customer satisfaction and repeat business.
* Managed a team of employees, delegating tasks efficiently while monitoring performance metrics for
continuous improvement.
* Implemented quality control procedures for incoming shipments, resulting in reduced product returns
due to damage or defects.
Janitorial Warehouse 1/2009 - 07/2014
* Worked various temp jobs.
Berkeley Parks and Recreation Recreational Leader 1/1995 - 12/2008
* After School and Summer Program.
* Football, basketball, and baseball head coach.
SKILLS
© Loading and unloading containers Great team player © Leadership
Forklift, Raymond © Problem-solving © Attention to detail
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