Customer Service Representative

FERNANDO A. STINCER

*** ***** ** *** *

APT *

MIAMI, FL 33130

Phone: 786-***-****

****@*****.***

Objective

A position in the Hospitality Industry;Retail or Customer Service.

Ability Summary

Eager to work for a leading organization, utilizing my extensive knowledge and experience in working with clients,

to accomplish my ambition of succeeding as an integral part of the company through increased sales.

Key skills, core competencies and strengths include:

* Good sales skills - Effective, persistent negotiator determined to close sales deals and increase sales.

Independently sets personal goals and deadlines to reach sales targets.

* Energetic Committed Win-win attitude Polite Presentable Friendly Professional at all times.

* Organized Focused Math knowledge Able to work long hours

Cash Register - Copy Machine - Computer - Fax -Inventory -Tagging

Employment History

Sales Associate

11/2012 - Current Advance Auto Parts 3095 Mundy Street, Miami, FL

Sell merchandise and car parts. Diagnose car failures with computer code reader; install batteries and wiper

blades.

Guest Service Representative/Communications Agent

07/2006 - 08/2015 Embassy Suites Hotel By Hilton 3974 South River Drive, Miami, FL

* Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing

room keys or cards.

* Transmit and receive messages, keeping records of occupied rooms and guests' accounts, making and

confirming reservations, and presenting statements to and collecting payments from departing guests.Use

of switchboard to receive and transfer calls.

Sales Clerk

07/2006 - 11/2012 Radio Shack Corporation 1625 Washington Ave., Miami Beach, FL

Sell consumer electronics and cell phone plans. Sell accessories.

APPLIANCES COUNSELOR

07/1998 - 07/2006 CIRCUIT CITY 16860 AVENTURA BLVD, Miami, FL

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