Operations Manager Quality Assurance

Romario Angus

518-***-**** **************@*****.***

Professional Summary

Seasoned Operations Manager and talented leader with 2 1/2 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Skills

Operate Forklift

Customer Retention

Cherry Picker

Quality Assurance Controls

Vehicle Maintenance

Maintenance and Repair Orders

Property accountability

Safety oversight

Work History

10/2022 to 01/2024

Operations Manager

Nebraskaland Inc – Brooklyn, NY

Raised property accuracy and accountability by creating new automated tracking method.

Trained and guided team members to maintain high productivity and performance metrics.

Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

03/2019 to 05/2022

Assistant Manager

Amazon – Brooklyn, NY

Managed senior-level personnel working in marketing and sales capacities.

Launched quality assurance practices for each phase of development

Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Increased employee performance and job satisfaction to strengthen retention and engagement.

01/2017 to 02/2019

Operator

Bozzutos Inc – CT

Oversaw logistics and inventory management for storeroom.

Assembled products according to changing daily work orders and specific customer needs.

Assisted with equipment startups and machine installation tasks.

Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.

Education

06/2013

High School Diploma

Irwin High School - Jamaica

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