Customer Service Web Developer

MAIRET GUTIERREZ MUÑOZ

+1-786-***-**** ********@*****.*** Miami, Florida 33134

PROFESSIONAL SUMMARY

Dedicated professional with demonstrated strengths in customer service, web development, e-commerce, and administrative works.

Skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies.

SKILLS

• Full-stack developer

• PHP, Python

• JavaScript, jQuery

• HTML/CSS

• SQL

• Git

• Testing

• Responsive design

• APIs

• WordPress and WooCommerce

• Magento

• Odoo12

• Ecommerce Platform Knowledge

• SEO

• Photoshop

• Organizational Skills

• Data entry

• Customer support for online payments

EXPERIENCE

Isoltec S.A. (Canadian Company)

January 2021 – Current

• Magento Developer creating custom modules and extensions, integrations with third party services.

• Migration from other platforms (using APIs).

• Experiences in B2B and B2C.

• PHP developer for software to custom payments.

• Advanced development in everything related to Payments, from API integrations, to administration and customer service for payment.

• Customers support in all related with online payments. Reference: https://micerveza.com, https://islagrande.com L6 Developer Group

December 2019 – December 2020

• Completed professional WordPress development work leveraging JavaScript, HTML and CSS expertise.

• Advanced experience building websites, develop of custom WordPress modules and templates.

• Experience of migration tools and scripting techniques from external API to WordPress.

• Created custom WordPress themes and plugins to enhance website functionality.

• Experience in WooCommerce.

Reference: https://erbology.co/, https://katsbotanicals.com/ Lombao Studios

July 2017 – November 2019

• Magento developer, including templates, layouts, CSS, JavaScript, and other components. Reference: https://us.saint-james.com/

• Drupal developer for custom modules.

• Create custom applications in Odoo using its Model-View-Controller (MVC) architecture and Python as the main programming language (configuration of its main modules such as Inventory Management, Sales and Invoicing, Accounting and HHRR.)

Artex S.A.

September 2000 – June 2017

PHP Developer

• Improved usability and appearance of ecommerce, booking, and other site features.

• Experiences with payment integration like Paypal, Authorize, BeanSteam, PSIGate, Santander, Sabadel, BBVA and others.

Administrative Assistant

• Work with accounting systems, creating infrastructure in Excel and HTML for report from billing and payment summary of different business.

• Answered customer questions about available products and services.

• Updated databases and spreadsheets regularly to track progress.

• Created visually appealing presentations using PowerPoint or similar software programs.

• Created and maintained spreadsheets with advanced Excel functions and calculations to develop reports and lists.

• Microsoft Word, Excel & Outlook, Organization, Data entry, Attention to detail, Database monitoring, Customer support for online payments.

EDUCATION

University of Havana

Degree in Computer Science, July 2000

Vocational Institute of Exact Sciences “Vladimir I. Lenin” Pre-university Studies, July 1994

LANGUAGE

Spanish

Native

English

Intermediate

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