Data Entry Customer Service

Walter Melendez

**** **** **** #*, ********, CO *0260

Cell: 720-***-****

Email: ****************@*****.***

Objective

Dedicated and experienced warehouse professional seeking a leadership position in logistics and warehousing. Eager to leverage my expertise in shipping/receiving operations, inventory management, employee training, safety compliance, and operational efficiency to contribute to the success of a growing organization.

Professional Experience

Shipping & Receiving Supervisor

Barton Supply August 2016 - Present

• Lead and manage daily warehouse operations to ensure efficient and safe processing of shipments.

• Supervise a team of 10-16 employees, assigning tasks, providing training, and monitoring performance to meet production goals.

• Conduct audits to maintain inventory accuracy and resolve discrepancies, reducing errors.

• Collaborate with logistics teams to optimize workflows, prioritize shipments, and meet customer demands and deadlines.

• Address customer service concerns and resolve issues promptly through effective communication and problem-solving.

• Enforce compliance with safety standards and policies, ensuring a safe working environment and reducing workplace incidents.

• Oversee inventory levels and order supplies to maintain smooth operations, consistently staying within budget.

• Proficient in ADP time and attendance system, ensuring accurate tracking of hours and labor costs.

Shipping Coordinator

Northwest Pipe Co. June 2014 - August 2016

• Managed billing, data entry, and tracking for daily shipping operations.

• Operated industrial forklifts and heavy equipment to load/unload pipes (up to 50 ft) while coordinating with truck schedules.

• Conducted daily cycle counts and managed inventory using systems such as Tracknet, SAP, and WMS.

• Led daily safety meetings to reinforce safety protocols and ensure compliance with OSHA standards.

• Collaborated with logistics teams to ensure on-time shipments, adjusting delivery schedules as needed.

• Contributed to a significant increase in on-time deliveries by optimizing shipment scheduling and coordination.

Shipping Clerk

Aerotek Temp (Northwest Pipe) January 2014 - June 2014

• Supported warehouse operations by loading/unloading pipes and coordinating logistics with truck drivers.

• Maintained accurate records through data entry and filing, ensuring proper tracking of shipments and inventory.

• Assisted with inventory management and quality control, helping reduce discrepancies.

• Worked on customer service and problem-solving tasks to address shipping or inventory concerns.

• Facilitated safety meetings and supported administrative office duties. Key Skills

• Forklift Operation: Certified Forklift Trainer (Train-the-Trainer)

• Inventory Management: Cycle Counts, SAP, Tracknet, WMS

• Safety Compliance & Protocols: OSHA, Safety Meetings, Hazard Communication, MSDS

• Employee Training & Development: Onboarding, Safety Protocols, Job Skills

• Warehouse Operations: Shipping/Receiving, Inventory Control, Order Management

• Commercial Painting & Industrial Blasting

• Office Administration & Data Entry: Billing, Scheduling, Record-Keeping

• Languages: Bilingual (English and Spanish)

• Software Proficiency: Microsoft Office Suite (Word, Excel, Outlook) Certifications

• Forklift Trainer Certification (Train-the-Trainer)

• Propane Certified

References

Available upon request.

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