Service Specialist Teaching Assistant

Alexys Outlaw Contact Information

**** ******** ***

Schenectady New York 12303

518-***-****

************@*****.***

EXPERIENCE

Wildwood Programs (October 2022-Present)

**** ****-*********** ***d Latham New York

Teaching Assistant/ Human Resource Assitant

-Assisted HR representative with varied task such as onboarding paper work termination paper work

-File all staff Personel folders and keeping them organized

-notifying and maintaining the records of license to staff

-Assisted Students, individually or in groups with specialized instructional programs prepared by the classroom teacher.

-Assists teachers in the development and use of available instructional resources, materials, and equipment appropriate to planned learning programs for students.

-Focuses on the physical needs of students such as helping with clothing or attending to personal hygiene and toilet habits as needed. First New York Federal Credit Union (September

2021-October 2022)

2 Wall Street Albany New York

Bank Teller/Member Service Specialist

-Process customer transactions, including deposits, withdrawals, transfers, check cashing, with accuracy and efficiency.

-Address customer Inquiries, resolve issues, and guide them through account updates and various forms.

-Ensure compliance with bank security and anti-money laundering(AML) procedures, Maintaining a high level of confidentiality.

-Process a wide range of financial transactions, including loan applications The Alternative Living Group(January 2021-September 2021)

500 New Karner Road Albany New York

Residential Manager

-Documented data tracked by staff to the insurance company of individuals.

-Corrected and obtained payroll for all staff on site.

-Ordered correct medications for residence living in the home

-Managed and filed all residence information in the home.

-Wrote individualized plans based on the resident and their needs.

-Assisted with daily living activities.

SKILLS

Data Entry, Insurance Billing,

Payroll Processing, Account

Management, Time

Management,

Communication,

Organization, and

Problem-Solving,

Multi-tasking, Word, Excel,

ITM, Episys Finance

Database, Process customer

transactions, Including

deposits and withdrawals.

Customer Service, Office

Support. Attention to Detail,

Adaptability.

Ellis Hospital (July 2020-January 2021)

1101 Nott Street Schenectady New York

Patient Care Tech

-Assist Patients in the use of ADLS devices, accurately recorded intake/output as ordered and recorded totals

-Performed Technical procedures such as phlebotomy, ekg, urine and sputum specimen collection and beside glucose monitoring.

-Documents data in accordance with departmental policy and procedures.

-Demonstrates tact,diplomacy and sensitivity when interacting with patients,visitors, physicians and coworkers, while respecting patients privacy.

EDUCATION

Schenectady High School

English, Spanish

Teaching Assistant Certificate Level 1

High School Diploma

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