Customer Service Delivery Driver
Resume:
SHAUNAKAYE KING
PROFILE
I am seeking a position that will help my growth & experience in the work field
Authorized to work in the US for any employer
CONTACT
PHONE:
Address
Brooklyn, NY
EMAIL:
**************@*****.***
EDUCATION
Thomas Jefferson High School - Brooklyn, NY
September 2004 to June 2008
WORK EXPERIENCE
INDEPENDENT DELIVERY DRIVER
Shipt – Brooklyn, NY
November 2022 to Current
Navigate Shipt Shopper app to accept orders from Shipt members in my area.
Accurately shop and deliver orders to members.
Provided sufficient customer service.
CALL CENTER AGENT
Apple – Brooklyn, NY
November 2022 to September 2023
Handled 90+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
Acted as our customers primary point of contact through telephone, email, and live chat interactions.
Contributed to our world-class customer service by devising creative solutions and offering guidance to customers.
Think creatively about ways to strengthen the relationship with customers.
Assisted in managing customer records.
RECEPTIONIST
Noble Dental LLC – Brooklyn, NY
February 2022 to October 2022
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to the specific destinations.
Operate telephone switchboard to answer, screen, taking messages, or scheduling appointments.
Schedule appointments and maintain and update appointment calendars.
Hear and resolve complaints from customers or the public.
File and maintain records.
HOME HEALTH AIDE
CDPAP Program - Brooklyn, NY
July 2021 to December 2021
Assist with personal care and daily activities.
Planning, preparing and serving meals to client.
Accompanied patient to doctors office or hospital.
Performed domestic and household task.
PATIENT CARE ASSISANT
HouseCalls Home Care - Brooklyn, NY
June 2020 to July 2021
Assist with dressing and undressing.
Planning, preparing and serving meals to patients.
Assist client moving in and out of bed, bath, wheelchair and automobile.
Remind clients to take medication.
Provide personal care/hygiene needs.
HOME HEALTH AIDE
Best Choice Home Care - Brooklyn, NY
July 2015 to July 2019
Responsibilities
Assist clients with personal care and daily activities.
Maintain the cleanliness of each client.
Performed domestic and household task.
Remind clients to take medication.
Contact this candidate