Customer Service Culinary Arts
Resume:
Victoria Gonzalez
Dorchester, MA 02124
********.***********@*****.***
EDUCATION
Le Cordon Bleu College of Culinary Arts, Cambridge, MA 2016 CULINARY RELATED SKILLS
● Basic cooking techniques: braising, broiling, frying, and grilling
● Basic knife skills: classical cuts and daily practices
● Extensive work with soups, stocks, and sauces
● Experience in bread and pastry production
● Knowledgeable in American and international cuisine PROFESSIONAL EXPERIENCE
Cashier & Attendant, Boston, MA
Milk St. Café 2007- 2009
● Provided customer service in person and over the phone
● Assisted customers with their orders and recommend products for purchase
● Maintained a clean and safe environment for staff as well as customers Whole Foods, Boston, MA
Deli, Cashier & Flower Department 2001- 2006
● Prepped food for customers
● Assisted customers with their orders and recommended products for purchase
● Balanced cash drawer daily
● Maintained a clean and safe environment for staff as well as customers
● Cut and arranged flowers for bouquets, centerpieces and vases
● Preserved indoor and outdoor plants
Pretzel Maker, Boston, MA
Key Holder 1999 - 2001
● Accurately processed cash, check, and credit card transactions
● Provided customer service in person and over the telephone
● Assisted customers with their orders and recommended products for purchase
● Maintained a clean and safe environment for staff and customers
● Responsible for opening and closing the restaurant TRAININGS/CERTIFICATIONS
● National Environmental Health Association (NEHA) 2014
● Customer Service & Sales Training 2011
LANGUAGES
● Fluent in English/Spanish (bilingual reading and writing skills)
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