Customer Service Assistant
Resume:
Angela Almeida
Phone: 773-***-****
Email: **************@*****.***
Professional Experience
Customer Service Assistant
Latam Airlines, São Paulo, Brazil
January 2010 – January 2017
●Provided exceptional customer service in a fast-paced airline environment.
●Assisted passengers with inquiries, bookings, and resolving issues.
●Coordinated with different departments to ensure smooth travel experiences for passengers.
Auditor
Algar, São Paulo, Brazil
January 2017 – January 2023
●Conducted audits to ensure compliance with internal processes and regulatory standards.
●Analyzed financial data and reports to identify discrepancies.
●Worked closely with management to recommend improvements and implement best practices.
Housekeeper
Esther Cleaning, Chicago, IL
January 2023 – December 2023
●Performed high-quality cleaning and maintenance services for residential properties.
●Ensured a clean and organized environment for clients.
Housekeeper
Aramark - Bella Terra, Morton Grove, IL
December 2023 – September 2024
●Responsible for cleaning and maintaining a large facility, ensuring all areas met company standards.
●Collaborated with team members to complete tasks efficiently and on time.
●Housekeeper - Hotel Travelodge - 1850 W Landstreet RD - September 2024
Skills
●Fluent in Portuguese and Spanish - Basic proficiency in English
●Strong attention to detail - Excellent organizational skills
●Effective communication and customer service
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