Case Manager

CHRISTOPHER J. IFILL

*** ******* ****** **€ Brookiyn, NY 11212 «516-***-****

********@*****.***

Objective: Seeking a position that would foster an opportunity to exercise skills attained through my

work experience while being able to develop new transferable skills which would assist

EXPERIENCE

july 2022- Present

Black Veterans for Sociai Justice, Srocklyn, NY

Case Manager 7

e Formulate a plan and prepare clients for permanent housing placement.

e Engage individuals requiring social service assistance.

e Interview and evaluate clients, formulate Independent Living Plans and goais.

Locate and refer to appropriate community resources for clients.

Comply with any and all Federai, State, City and BVSJ’s security and privacy polices

intended to protect the security and privacy of individually identifiable health information.

e Conduct initial intake and assessment of clients’ needs and periodic re-assessments,

January 2022- July 2022

Black Veterans for Socia! Justice, 8rooklyn, NY

Retention/Housing Specialist

® Responsible for successful permanent housing placement for all families of the shelter in

accordance with Providence House’s and agency contractual requirements.

Responsible for the evaluation, needs assessment and follow-up of clients after they

have moved into permanent housing; .

* Prioritizing these needs and offering specific services to ensure retention of tenancy anc

integration into client’s new community.

© Participate in weekly, bi-weekiy, end monthly staff meetings and trainings i

on-one meetings with management.

* Raise any issues / concerns to Management relative to retention opportunities,

competition, training needs, and process improvement

RECEPTION

july 2021- January 2022

Good Shepherd Services, New York, NY

e Responsibie for front desk support by answer the phone caiis, transfer caliers to the

appropriate parties, and facilitate the smooth running of the facility by providing

administrative support to the fa

« Assist in creating a welcoming ‘ironment for youth, families, staff and visitors

«Greet and announce participants and guests upon arrival and direct them to the

appropriate program or service

« Maintain electronic and/er paper sign-in process

« Receive and sort mail for staff at the facility

luding ope-

April 2022- July 2024

CHILDREN’S RECUE FUND, Queens, NY

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