Front Desk Customer Service
Resume:
Experience
Front Desk Agent
Hampton by Hilton • Woodbury, NY
• Make and confirm reservations in person and over the phone. • Greet, register and assign rooms to guests of hotel. • Keep records of room availability and guest accounts. • Compute bills and collect payments. • Post extra room charges to ledgers. • Answer inquiries pertaining to hotel services and local stores/activities. • Record guest comments or complaints.
Data Entry Associate
Medstar Consulting • Pomona, NY
09/2021 - 04/2022
• Accurately transcribe medical information into electronic records. • Filing incorrect/missing information properly for correction. • Utilizing Excel/Office365 to organize data and flow of work. • Utilized research skills to accurately correct issues • Developed a strong foundational base for medical terminology. • Verified retrieved data from physical documents in order to accurately input the information into a digital format. Cashier
Lowe's Home Improvement • Chester, NY
01/2018 - 09/2020
• Help customers handle large home improvement items. • Keep a neat and clean area. • Work the cash register and adapt to new POS updates. • Take different forms of payment such as card, cash and check. • Provide customer service by answering customer questions and concerns.
Skills
Customer service, Computer literacy, Communication skills, English, Organizational Skills Education
Diploma
Monroe Woodbury High School • Woodbury, NY
06/2013
Graduated high school with an overall B average.
Kawani Britestar Waynick
******.*********@*****.***
Monroe, NY
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