Support Engineer Project Management
Resume:
J E S U S B R I T O
Education
Choctaw, OK 73020
**********@*****.***
Contact
3.5 years completed towards a
Bachelors in Computer
Science
Chickasha, Oklahoma
UNIVERSITY OF ARTS AND
SCIENCE OF OKLAHOMA
Skills
Bilingual- English & Spanish
Thrive in high stressed
environments
Committed to professional
development
Communicates effectively with
end users and business owners
Encourages teamwork and a
positive work environment
Workday implementation
Problem-Solving
Computer Literacy
Project Management Tools
Strong, creative, and analytical
skills
Team player with an eye for
detail
Experience
Applications Support Engineer (Digital Solutions)
May 2008- Current
AMERICAN CANCER SOCIETY
Managed over 30 integrations both internally and externally with third party vendors. Technical role on recent implementations
MS Powerautomate, Power BI, Boomi, Esker Fax referral, MS Excel and Access data into MS SQL 2022
Migrated ADP integrations into Workday totaling 43 integrations in an aggressive four-month timeframe
Collaborated with payroll and retirement benefits department to implement ADP and Workday Integrations and data processing.
Maintain relationships with People Team and Digital Solutions to collaborate, communicate, and provide exemplary customer service. Assist different work streams in consulting and testing of integrations. Worked in many internal applications and data processing related to Donations, Payroll, HR and benefits departments.
Configuration and deployment of internal applications for the American Cancer Society with the latest involving retrieval of patient data sent via emails as pdf documents using PowerAutomate.
Detach and move files to a local network to be used later with other automated processes. Create Salesforce cases from emailed files and upload them to Salesforce for data coding by the fax referral team.
Provide assistance to cancer patients.
Responsible for seeking out ACS developers to upgrade Boomi applications and work with business owners to determine implementation and oversee testing. Work with the DBA team to convert Oracle HRIS backup database to a SQL2022 instance.
SQL Administrator
OKLAHOMA CITY, OKLAHOMA
JULY 2007-MAY 2008
CHESAPEAKE ENERGY
Migrated and created databases
Stored procedures
Created backups
Department of Vital records
Visual Basic Developer
OKLAHOMA CITY, OKLAHOMA
MAY 1999- JULY 2007
OKLAHOMA STATE DEPARTMENT OF HEALTH
Created VB applications to retrieve and print birth and death certificates Worked with FileNet imaging system, Oracle, and MS SQL Databases Professional Summary
I have over 15 years of experience as an Application Support Engineer and more than 5 years of experience as a developer and MS SQL administrator. I am qualified in applications integration, end-user support, and technical support, Used PowerShell to support internally developed .Net Applications. I also have experience with upgrading applications, database administration management, and software implementation. I have worked with SQL 2022, Boomi Administration, MS Azure, and MS Office 365, and with time tracking and payroll applications such as ADP and Workday. I have successfully maintained many applications and met all aggressive timelines on projects. I have developed strong working relationships with business owners and technical teammates spanning across different departments
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