Customer Service Inventory Management

CRISTIAN MUNOZ

Phone: +1-786-***-**** Email: *******@*****.***

PROFILE:

Experienced professional proficient at problem-solving with a proactive and energetic approach. Currently excelling as a Stockroom Supervisor. Known for leadership, attention to detail, and optimizing operations. Skilled in fostering collaboration and delivering excellent customer service. Ready to take on diverse responsibilities to drive organizational success. EXPERIENCE:

Sky Global Support

Stockroom Supervisor, 2022 - Present. Hialeah, FL.

● Inventory Management: Oversee stock levels, receiving and storing materials efficiently.

● Direct and motivate stockroom staff, ensuring adherence to safety procedures and company policies.

● Implement measures to maintain product quality standards for incoming and outgoing goods.

● Order Fulfillment: Manage picking, packing, and shipping processes to fulfill customer orders accurately and on time.

● Oversee maintenance of stockroom equipment to ensure safe and efficient operations. Agro Lab

Owner, 2009 - 2020. Venezuela.

● Oversee all aspects of the veterinary laboratory and supplier business, including financial management, budgeting, and strategic planning.

● Maintain adequate stock levels of veterinary supplies, medications, and equipment by monitoring inventory levels and placing orders to meet customer demand.

● Implement and enforce quality control measures to ensure accuracy and reliability of laboratory test results and the integrity of supplied products.

● Build and maintain strong relationships with veterinary doctors and farmers by providing exceptional customer service, addressing concerns, and offering expert advice and support.

● Stay up-to-date with industry regulations, licensing requirements, and safety standards to ensure compliance and minimize legal risks.

● Provide technical support and guidance to veterinary professionals on laboratory testing procedures, equipment usage, and product selection.

● Collect different samples from large animals.

Legion of Professional Environmental Guardians

Coordinator of Personnel, 2007 - 2020. Venezuela.

● Engage in activities aimed at protecting and preserving the environment.

● Lead a team to execute the activities.

University of Zulia, Faculty of Veterinary Sciences Professor, 1976 - 2006. Venezuela.

● Starting as an Assistant Professor and progressing to Associate and Full Professor, the highest rank.

● 2002 Head of the Large Animal Section at the University Veterinary Polyclinic of the University of Zulia.

● 1984 Responsible for the Outpatient Clinic Service at the Veterinary Polyclinic of the University of Zulia.

● 1981 Responsible for Large Animal Surgery Services at the Veterinary Polyclinic of the University of Zulia.

EDUCATION:

University of Zulia - Venezuela

Degree Obtained: Doctor of Veterinary Medicine

RELEVANT COURSES AND CERTIFICATIONS:

2023 OSHA, Hazmat Transportation Security Awareness Training 2023 Repair Station, Technical Data

2023 Repair Station, Receiving Inspections

2023 Repair Station, Shipping and Packaging ATA Spec 300 2023 Electrostatic Discharges.

2022 Incoming inspection certificate.

2023 Suspected Unapproved Parts Certificate.

2001 VI Health Management Course: Marketing Management. 2001 VI Health Management Course: Human Resources Administration. 2000 Control of Vesicular Disease Outbreaks.

1996 Ultrasound Training Course.

RECOGNITIONS:

2010 World Environmentalist Day. International Environmental Federation, NGO. 2007 Lecture on "Environmental Health" for National Guard personnel training. 2007 I Bolivarian National Fair in Carora, Lara State, Judge for Sheep and Goats. 1995 From the members of the "XXXIX Promotion of Veterinary Doctors Francisco Goitía" University of Zulia.

1974 From the State of Florida, USA, Tampa Fair, 8th Annual Livestock Conference, University of Florida, Gainesville.

SKILLS AND STRENGTHS:

Bilingual Spanish. Proactive, enthusiastic, and committed to work. Customer service. Teamwork. Reliable.

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