Call Center High School

SHYHEEME PERNELL

*********@*****.***

*** ***** **. *******, ** 38105

914-***-****

OBJECTIVE

I am seeking employment with a company where I can use my talents and skills to grow and expand the company I also want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities. EDUCATION

Douglass High School

Class of 2019

3200 Mt.Olive Rd, Memphis, TN 38108

EXPERIENCE

Christ Community 09/01/2020 to 06/06/2021

.REGISTRATION REPRESENTATIVE

Job description

Greets patients. Answers questions from patients, when possible, or refers questions to appropriate alternative source.

Facilitates completion of registration forms.

Obtains updated patient demographic information and enters it into the practice management information system.

Verifies insurance and PCP selection, if applicable.

Establishes method of payment and collects co-payment (s), deductibles and payment for insurance and/or sliding fee.

Schedules some outpatient tests and procedures dictated by providers in accordance with insurance company guidelines.

Completes Daily Activity Reports at the end of the business day. Talent Force (Disney Call Center) GUEST SERVICE REP TYPE PERSONAL

06/19/2021 to 05/06/2022

● Determines requirements by working with customers

● Answers inquiries by clarifying desired information

● Resolves problems by clarifying issues; researching and exploring answers and alternate solutions

● Fulfills requests by clarifying desired information; Forwarding requests

● Updates job knowledge by participating in educational opportunities Dealertrack INC. Document Processor/ Document Scanner 05/2022-12/2022

● car loan in a timely manner

● Verify loan documents including loan contracts, income verification, credit application and loan approvals by making sure all items were included and ultimately preparing an application for processing.

● Input proper loan information into the system for processing

● Process an average of [300] contracts per day while maintaining the company's production

Loomis Armored US Armed Driver Guard/

11/2022-12/2023

•Armed Driver Guard

•money management, timing, securing

Armed Security Safety Officer

• armed security officer

• Observing & Reporting

Skills:

• Communication

• Multitasking

• Prioritizing

TYPE PERSONAL

• Organization

• Dependability

• Social Skills

Contact this candidate