Project Manager Business Analyst

Vijaya Lakshmi

Email: ****.******@*****.***

Cell: 832-***-****

Professional Summary

Vijaya is an experienced and certified Salesforce architect and a technical project manager with overall 16+ years of experience. She has expertise in the SDLC of a project for many years. Vijaya is a diligent and detail-oriented professional who understands client business needs and has demonstrated success in delivering the best solutions to the client. Vijaya wears multiple hats in her project, started off her career as a business analyst, she grew into the architect role and then became a technical project manager. She also provides leadership and mentorship to team members to optimize their capability to successfully contribute to project deliverables, project estimation, proposal writing, and scoping of the project. Currently, she manages multiple clients, reviews design and oversees the overall health of the project. Education

Wharton Executive Program - Product Management & Strategy Bachelor of Engineering in Electronics and Telecommunications, SVITS Indore, India Technical Skills

Project Management: Agile Methodology, Sprint Planning, Refinement and Grooming sessions,Proposal & Pricing, Status Report, Scrum Master

Salesforce: Salesforce Architecture, Salesforce Configuration, Data Model, Design Review Salesforce Related: SpringCM Document Generation, eSignLive Implementation Certifications and Awards

● Salesforce Certified Data Architect

● Salesforce Certified Sharing and Visibility Designer

● Salesforce Certified Sales Cloud Consultant

● Salesforce Certified Community Cloud Consultant

● Salesforce Certified Platform App Builder

● Salesforce Certified Administrator

● Salesforce Certified Developer

Experience Highlights

Coastal Cloud: Sep 2022 - till date

Multiple clients - Senior Salesforce Solution Architect As a Solution Architect, Vijaya spearheaded the discovery of this client guiding her team with the approach and scope of the requirement gathering. She is responsible to keep the project in scope, maintain the green status and act as a liaison between client and delivery team. Vijaya is also responsible for mentoring her team members for the next role. She also helped in resource planning and scoping of the next phase of the project. Slalom: Sep 2019 - Jun 2022

Multiple clients. - Salesforce Solution Architect

As a Solution Architect, Vijaya was a key resource and an advisor to the client, also guiding her team with the project requirements. She was responsible for the design, solution and leading the implementation of the project. She has experience in writing proposals, estimating LOE and presenting in the orals. She believes in business and product alignment, and recommends best practices to the client. Agility Technologies: Dec 2014 - Aug 2019

Federal Agencies, Washington D.C. - Salesforce Solution Architect Vijaya was the Solution Architect on the project. She was responsible for providing solutions and data models of the business requirements. Vijaya is hands-on with salesforce configuration, and hence provides the best out-of-box solutions. She also acted as an advisor for the client and a mentor to her team members. Her responsibilities also included project scoping and estimation. She was also responsible for planning and leading the deployments.

Fintech Client, VA - Salesforce Sr. Business Analyst Vijaya has worked as a Senior Business Analyst and Configuration Expert on the Fintech’s Small Business Banking to Salesforce Implementation. Her prior Siebel experience was very handy to understand the current functionality of the system. Vijaya’s role is to gather business requirements, analyze business scenarios and identify possible gaps. Her prior Siebel experience gives her an opportunity to provide design and solution recommendations as well. Her responsibilities also included providing process flows and diagrams for better understanding of the requirement, and recommending best out-of-box solutions to the client. Cognizant Technology Solutions: Mar 2010 - Jul 2011 Multiple clients - Siebel Technical Lead

Vijaya served as the Technical Lead on this data analysis and reporting project. Vijaya was involved in configuration, developing scripts, creating workflows on a regular basis as part of enhancements. Vijaya also worked on resolving tickets on a regular basis and performing data loads as part of the Enterprise Integration Management module. Vijaya created new views, applets, and business components as part of configuration and created new LOVs as part of the new functionality. Vijaya also worked extensively on state models, workflows and picklist and was also responsible for functional as well as end-to-end testing. Keybank, OH - Siebel Technical Lead

Vijaya served as the Technical Lead on this project to upgrade the existing CE Desktop application from Siebel eFinance 7.5.3 to Siebel eFinance 8.1.1. Vijaya responsibilities included working closely with a team of Business Analysts to understand the requirements. In addition Vijaya created and tested integration objects for both inbound and outbound integrations. Vijaya created integration parameters in the Siebel administrator settings and was involved in the end to end testing. Post upgrade, Vijaya was responsible for fixing defects and additional configuration, scripting and workflow development. Medco, NJ - Siebel Developer

Vijaya served as a Siebel Developer on this project to provide better request management features and develop interfaces and integrations to other critical in-house systems is critical to help improve enterprise wide case and request management processes. Vijaya was involved with Siebel configuration, scripting and workflow creation. Vijaya also created state models; profile attributes to avoid scripting and was involved in i-frame configuration and outbound integration. Vijaya implemented a rational unified process during the requirement gathering process as well as preparing and executing the User Acceptance Testing. Furthermore Vijaya was on the review team and participated in the system design for this application. Oracle Corporation: Jul 2004 - Sep 2005

FinServ client - Siebel Developer

Vijaya served as a Siebel Developer on this Siebel 7.7 based reporting and analysis project for the Sales, Service and Marketing business units. Vijaya was involved in Customization and tools configuration as per the requirements and design documents. Vijaya developed Unit Test Plans and conducted Unit as well as Independent Unit testing. Vijaya designed applets and views based on the customer requirements and wrote Siebel Scripts to meet the functionalities that were not available in the base Siebel application and/or not possible with standard configuration.

Contact this candidate