Customer Service Data Entry

Taylor Swank

***** * **** ****, *******, KS *****

913-***-**** ******.*****@*****.***

Summary

Versatile professional with 10+ years in customer service, event management, and logistics. Recognized for reliability, strong work ethic, and attention to detail. Experienced inefficient task management, client-focused service, and currently building expertise in Salesforce and web development. Passionate about growth, learning, and impactful, innovative solutions. Core Competencies

• Customer Service & Communication

• Inventory Management & Data Entry

• Event Coordination & Logistics

• Problem Solving & Attention to Detail

• Adobe Photoshop, Adobe Illustrator (basic)

• Salesforce (50+ badges in progress)

Experience

Warehouse Data Clerk

Eclipse Advantage, Olathe, KS

Dec 2024 – Present

• Efficiently manage the receipt, processing, and billing of semi-trucks transporting goods to Aldi Grocery distribution centers.

• Verify and documented shipment details, ensuring accurate data entry and compliance with company and regulatory standards.

• Collaborate with drivers, warehouse teams, and supervisors to streamline check-in processes and maintain timely delivery schedules.

• Utilize warehouse management systems to track and update inventory movements, optimizing supply chain efficiency.

• Prepare and issue billing statements, resolving discrepancies swiftly to support smooth financial operations.

• Maintain detailed and organized records for auditing and reporting purposes.

• Demonstrate strong communication and problem-solving skills in a fast-paced logistics environment.

Customer Service Specialist

The Terrace on Grand, Kansas City, MO

2022 - Present

• Oversee event logistics for 150+ guest events, ensuring smooth operations and guest satisfaction.

• Manage bar and food service, coordinate with the team on setup and takedown. Package Handler

FedEx Ground, Lenexa, KS

2023 - 2024

• Unload trailers and process packages efficiently, prioritizing safety and accuracy. Package Handler

UPS, Lenexa, KS

2020 - 2022

• Organized trailer loads, optimized package handling for safe, timely transport. Server

The Cheesecake Factory, Kansas City, MO & Portland, OR 2015 - 2020

• Delivered fast, high-quality service; memorized a 20-page menu for knowledgeable guest interactions.

Assistant Manager

TableTop Game and Hobby, Overland Park, KS

2009 - 2014

• Assisted customers, managed inventory, and coordinated stockroom logistics. Medical Records Assistant

Colorado Center of Orthopedic Excellence, Colorado Springs, CO 2009 - 2010

• Maintained patient records, and supported team with data entry and inquiries. Volunteer & Freelance Experience

• Jewish Vocational Center (2022): Helped immigrants integrate into the community.

• TEFL Practicum, Northeast High School (2016-2017): Taught art and ESL, earned TEFL certification.

• Ecuaexperiencia (2007): Volunteered at a girls' orphanage in Spanish immersion program.

Freelance Artist

• Created murals, frisbee designs, and completed various art commissions. Education & Certifications

• Johnson County Community College (2021, 2025)

• Portland Community College (2019)

• Kansas City Art Institute (2012-2015)

• International TEFL Academy: Level 5 TEFL Certificate (2017)

Contact this candidate