Amanda Maddox
Moscow, TN *****
**********@*****.***
Professional Summary
Hard working individual looking for full time, remote/ work from home position. Very experienced in customer service.
Authorized to work in the US for any employer
Work Experience
Pharmacy technician
Fred's-Somerville, TN
April 2010 to April 2018
Filled prescriptions
Checked in drug orders for pharmacy and out front orders Customer service
Handling of cash and credit transactions
Sent insurance claims for prescriptions and prior authorizations Pulled out of date drugs from shelves
Counted out drugs for filling prescriptions with scanner Knowledge of HIPPA policy
Answered telephone calls
Pharmacy Technician
Kroger-Collierville, TN
2001 to 2010
Computer transactions for filling prescriptions
Ran insurance claims
Answered telephone calls
Took over the phone refill numbers
Counted out drugs for filling prescriptions
Pulled out of date drugs from shelves
Checked in drugs from pharmacy order
Sent end of day drug orders
Used hand held scanner when filling prescriptions
Knowledge of HIPPA policy
Handled prior authorization claims for insurance
Pharmacy Clerk/Cashier
Fred's-Collierville, TN
January 1996 to January 2001
Customer service- handling cash and credit transactions Basic cleaning of pharmacy
Pulled out of date drugs
Stickered and checked in drug order from warehouse Stocked store/ out front of pharmacy items
Answered telelphone calls
Education
Diploma
Rossville Christian Academy - Rossville, TN
August 1994 to June 1997
Skills
• HIPAA
• Insurance Verification
• Cash Handling
• Typing
• Customer Service (10+ years)
• Pharmacy Technician Experience
• Medical Terminology
Certifications and Licenses
Pharmacy Technician License