Supply Chain It Support
Resume:
JAMES E. MCDONALD
Columbus, OH *****
********.****@*****.***
SUMMARY OF QUALIFICATIONS
Global Manager with a history in direct and indirect procurement strategy and business processes. Expertise in negotiating contracts, managing RFP/RFQ/RFIs, and supply chain management in all global markets and purchase to pay (P2P). Accomplishments include saving $150.5 million over ten years by developing and executing best-in-class strategies across both direct and indirect categories including implementation of vendor management office and building of indirect category teams and strategies. Experience as a successful entrepreneur. Strong project / staff management, decision-making and critical thinking abilities. Skilled relationship builder and influencer able to forge solid alliances with internal and external stakeholders. Ability to form, manage and motivate high performance teams to achieve critical organizational objectives. Technology proficient with mobile tech support, Microsoft Office Suite, QuickBooks, HTML programming and wireless carrier setup and troubleshooting, implementing IT support, for servers, routers, and computer refreshes, telephony support, software and business critical platforms, including ERP, SAP, Workday, NetSuite, Ariba, Axxerion, Peoplesoft, ServiceNow, Salesforce. n
PROFESSIONAL EXPERIENCE
SELF EMPLOYED, COCOA BEACH, FL Dec 2008 – Present
OWNER
● Manage rental properties.
HCL TECHNOLOGIES, COLUMBUS, OH Jan 2022 – Sep 2022 SENIOR PROCUREMENT MANAGER (BUSINESS PARTNERING)
● Provided solutions to sales teams from suppliers for the end customer.
● Assessed ideas of how we can improve the internal organization.
● Worked on complex deals within hardware, software, with an emphasis on Telecom.
● Managed the instance of Wotkday negotiations for renewal. CONDUENT, COLUMBUS, OH Jan 2021 – Oct 2021
SENIOR CATEGORY MANAGER
● Managed the P2P process for clients including requirements gathering, stakeholder management, vendor engagement/management(including scorecards), negotiations, redlining, and execution.
● Provided reporting to ELT on status and savings achieved. SEARS HOMETOWN & OUTLET STORES INC., CHICAGO, IL Dec 2017 – Dec 2019 SENIOR CATEGORY MANAGER
● Led cross-functional teams in category development and execution.
● Developed and managed the RFx process including contract negotiations, working with legal to manage the redlining process.
● Implemented a new Ariba instance.
● Designed a new vendor management process and tools to support.
● Built and developed a newly formed indirect strategic procurement department.
● Supported executive suite in the development of category strategies for IT categories, legal, marketing, travel, and professional services.
● Developed an intake and tracking tool for end users, to streamline the sourcing process.
● Provide weekly, monthly, quarterly updates to senior leadership on progress.
Key Achievements
● Achieved cost savings of $2.1M year over year.
● Led 3 direct reports and oversaw Telecom and network categories.
● Led negotiations for HR for benefits including health insurance, dental, vision, and legal plans.
● Assisted in the implementation of the HR strategy including the deployment of Peoplesoft and Workday. BAXALTA US INC. (CONTRACTOR), CHICAGO, IL Aug 2016 – Dec 2017 SENIORMANAGER,GLOBAL SOURCING AND PROCUREMENT
● Supported senior leadership in the spin-off from parent company and integration to acquiring company simultaneously.
● Assisted in the implementation of Ariba, including E-sourcing, which was required for all RFP’s.
● Managed the RFx process and provided ideas for a more strategic view.
● Worked with the vendor management office to segment all vendors for a more efficient management workflow.
● Supported IT in the development of category strategies for VARs, software, telecom, hardware, and professional services.
● Developed an intake and tracking tool for end users, to streamline the sourcing process.
● Provide weekly, monthly, quarterly updates to senior leadership.. Key Achievement
● Achieved cost savings of $53M year over year for Telecom and network related hardware and services.
● Negotiated a major contract to switch from OPEX to CAPEX saving $14M over five years with a major supplier of software.
● Wrote the SaaS agreements, for which legal reviewed and approved.
● Negotiated the updated platform for Workday including all modules. SOGETI USA, LLC, CHICAGO, IL
Jan 2016 – Aug 2016
PURCHASINGMANAGER
● Responsible for developing, staffing, and maintaining an IT Procurement function for our largest client during which I created the strategy for Telecom and network refresh as a focus.,
● implement, and manage client procurement process, including purchase to pay, RFx, vendor management, and category strategic sourcing processes.
● Develop, implement, and manage the invoice process for IT purchases.
● Provide monthly reporting of spend, savings attained, and vendor base reduction.
Key Achievements
● Developed the purchasing organization along with the IT purchasing strategy.
● Identified cost reduction opportunities and negotiated with vendor base to achieve overall cost reduction of
$9.7 million over five years.
● Built a tool kit for managing spend and reporting, including the category strategy. NCR CORPORATION, ATLANTA, GA
Aug 2011 – Dec 2015
GLOBAL COMMODITY MANAGER MAY 2013 – DEC 2015
● Manage purchase to pay process, RFQ/RFP/RFI, supplier selection, the purchasing card process and vendors.
● Negotiate and implement contracts, identifying cost savings opportunities.
● Oversee database administration and supported internal businesses with purchasing, marketing, real estate and direct material products, primarily focusing on IT and telecom. Key Achievements
● Saved $50 million over five years by shrewdly deploying telecom expense management tool, redefining telecom procurement strategy and leveraging key vendor relationships.
● Reduced supplier base by 25% by optimizing vendor performance.
● Built and managed a global corporate services indirect team including IT, Legal, Marketing, Travel, Operations, Finance, and HR.
● Developed a category strategy template that encompasses all categories. NETWORK TELECOM ENGINEERING ANALYST AUG 2011 – MAY 2013
● Served as Global Mobile Program Manager, supporting stakeholder requirements, contract negotiations, vendor relations, database administration and telecom expense management.
● Provided support to internal customers that included management of monthly telecom expense (invoice capturing/ analysis/reporting), redesign.
● Negotiated new and renewal contracts to support business operations and reduce cost. Key Achievements
● Achieved global savings of $1.65 million by astutely handling contracts and leveraging vendor relationships.
● Led the deployment of mobile expense management tool to achieve utilization reduction savings.
● Implemented updated mobile program consisting of asset, usage and expense management.
● Planned and implemented platforms such as Workday, Oracle ERP, Telecom Expense Management, SAP, Ariba. JM CONSULTING, ATLANTA, GA
Jul 2008 – Sep 2011
SELF-EMPLOYED CONSULTANT
● Handled accounting duties for clients that included balance sheet reconciliation, P&L analysis, payroll, accounts payable, accounts receivable, financial reports and presentations.
● Completed wireless network set-ups, computer repair and HTML programming including website maintenance.
● Contributed to customer service and small business administration (including tax preparation) activities for clients.
FLORIDA COMMUNICATIONS GOVERNMENT DIVISION, INC., ROCKLEDGE, FL Jul 2004 – Jun 2009
SERVICES MANAGER
● Managed 10 employees that provided basic to highly complex technical support on wireless carrier activation / set-up and configuration and answered usability questions for end customers.
● Built and maintained multiple trunked tower sites..
● Performed hardware and service troubleshooting; provided customer, account and billing related support.
● Completed service cancellations and exception-based service extensions within established client guidelines. EDUCATION
Bachelor of Business Administration, Finance, North Georgia College & State University, Dahlonega, Georgia, 2010 Associate of Arts, General Education, Brevard Community College, Cocoa, Florida 2007
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