Software Tester Test Analyst

Shaheen Rahman

Email: ***************@*****.***

Phone: 1-703-***-****

Citizenship: U.S.A Clearance Level: Secret

Experienced Software Tester and Manual - Automation Test analyst with over 10 years of experience in testing Federal Government Applications, Maintenance, Inventory management systems, and web-based applications. A Confident, competent, and organized professional with excellent communication skills to work with diverse teams.

Profile Summary:

•I have 10 years of experience with Agile, SAFe Agile, SAFe Kanban, Waterfall, and Iterative software development lifecycles.

•10 years of experience in requirements translated into scenarios and associated tests.

•10 years of experience designing Test Plans, creating Test Cases, Test Scripts, Test Procedures, and executing Test Cases.

•10 years of experience in creating test approaches, automation scripts, and functional scripts.

•6 years of experience designing and executing exceptional modularized re-usable automated scripts using – HP UFT.

•6 years of experience using different frameworks like Hybrid, Keyword, and Data-Driven frameworks in QTP, and HP UFT and extensively worked on scripting using shared object repository and descriptive programming.

•10 years of experience revising business requirement documents to plan and implement testing and quality assurance initiatives to ensure solution quality before deployment.

•10 Years of experience in testing web-based applications in an Agile Development and Testing Methodology.

•3 years of experience in working with Java, and Selenium Web Driver using TestNG framework.

•2 years of experience in developing BDD framework using Cucumber, and Gherkin language.

•2 years of experience in developing a framework using a design pattern - Page Object Model.

•3 years of experience in creating XPath and CSS selectors to identify web elements and tags.

•2 years of experience in API Testing using Postman and SoapUI tools.

•10 years of experience performing different testing types, logging defects, and reports.

•Experience in using Test Management with Xray. Xray organized the test management process into phases: Plan, Design, Execute, and Report.

•Experience in Smoke testing, 508 testing, Regression testing, GUI testing, Backend testing, Integration testing, System testing, Black box testing, Security testing, Unit testing, Performance testing, and Functional testing.

•6 years of experience using the Service Now IT ticketing system tool. Service now allows us to track IT service requests, events, incidents, and alerts that might require additional action.

•I have worked towards customer satisfaction and process efficiency and improvement.

•I have strong communication skills and interpersonal skills to provide testing solutions efficiently.

Professional Experience:

Company: Intuitive Research and Technology Corporation, AL Project: Digital Test and Training (DT&T) Role: Test Engineer. Dates: December 2023 - Present

Summary: An experienced Space Systems Test Analyst supports a critical Department of Defense prototyping project. The prototype focuses on multi-domain operations. I work with a cross-functional team conducting test operations within a modeling and simulation environment. Duties involve planning, executing, analyzing, and reporting on prototype system performance. Operations will occur with both unclassified and classified environments. I will regularly coordinate with the technical leadership of the prototype Original Equipment Manufacturer (OEM) to ensure a complete understanding of the systems under test and the means of data capture. I provide technical expertise in testing processes, analytics, and reporting. l also work with model-based engineering to support the prototype effort.

Responsibilities:

. I have developed and executed test plans to validate software functionality against requirements and specifications.

· Exclusively involved in writing test cases, test scripts, test plans, and execution of test cases reporting and documenting the test result in JIRA.

. Reporting in Daily Stand-Up, Sprint planning, Backlog refinement, stack holders meetings, and Sprint Retrospective meetings.

. As a QA Analyst, I have worked closely with the Project Manager, QA Lead, Development Team, Business Analysts, and End-Users.

. Proven ability to analyze requirements, perform testing, log defects, and report.

. The Automation Test Scripts in Selenium were developed for reusability.

. Experience working in an Agile environment.

. Experience in Test Engineering execution and development across the software stack.

Environment: AWS, GIT LAB, Selenium WebDriver, Python, Maven, TestNG, Eclipse, Oracle, SoapUI, MS Office, Atlassian JIRA, Confluence, Bit Bucket, SwaggerHub (Smartbear), Azure DevOps, DevSecOps, and Linux.

Company: Data Intelligence, NJ

Project: ETIMS (DODAF)

Role: Senior Test Engineer. Dates: November 2020 - December 2023

Summary: One of Business and Enterprise Systems Product Innovation’s (BESPIN’s) newest application teams are settled in and progressing toward improving access to Technical Orders (TOs) for the Air Force’s aircraft technicians. The Enhanced Technical Information Management System (ETIMS) team is working to create an application that will serve as a database for electronic TOs for all aircraft. Agencies that rely on ETIMS for Air Force-related TOs and Computer Program Identification Numbers include the Army, Navy, Marines, Coast Guard, Foreign Military Sales (FMS), the National Aeronautics and Space Administration, The White House, and numerous Military Industrial Complex partners.

Responsibilities:

•The Automation Test Scripts in Test Complete (Smart Bear) were developed for reusability.

•Used GitLab, a source code management tool for code re-usage, high portability extending the scope of Automation Testing.

•Worked with programmers to test the Automation Test Scripts in Test Complete (Smart Bear) developed daily builds and reported bugs.

•I have Collaborated with development on test automation efforts to ensure that development supports the testing solutions.

•Performed Functional and Regression testing on different browsers like Firefox, Edge, and Chrome.

•Used Oracle 21c to connect to the database and execute SQL queries.

•Defect Tracking and Reporting logged defects using JIRA and Mantis.

•Added System Test Results after Test case execution in Confluence.

•Review test cases written for manual testing; make necessary adjustments for suitability towards automation.

•Manually created, developed, and executed Test Cases for both Negative and Positive testing.

•Used the Service Now tool to create an IT service management (ITSM) framework which helped the team to collaborate and resolve issues quickly and effectively.

Environment: HP ALM, Mantis, HP UFT, Selenium WebDriver, Java, Maven, TestNG, Eclipse, GIT, GIT Hub, Jenkins, MS Office, Atlassian JIRA, Confluence, Zephyr Scale, Bit Bucket, Azure DevOps, Service Now ITSM, AWS, JMeter, BES DevSecOps, .Net, C#, Sitecore CMS, Python, Linux and Cloud One DevOps.

Company: Federal IT Consulting, MD Project: Defense Health and Management System (MHS) Role: Automation Engineer. Dates: January 2018 - November 2020

Summary: The DoD Healthcare Management System Modernization (DHMSM) Project Management Office oversees MHS GENESIS's deployment and the Joint Legacy Viewer (JLV) operations and sustainment. In partnership with the Defense Health Agency, the Armed Forces Health Longitudinal Technology Application (AHLTA) is a clinical information system that generates, maintains, stores, and provides secure electronic access to patient records. AHLTA is closely tied to the Composite Health Care System (CHCS). CHCS allows clinicians to perform various electronic tasks, including appointment scheduling, laboratory test orders, radiology procedures, and medication prescriptions.

Responsibilities:

•Reviewed the Product Requirement Documents and the Functional Specification.

•Exclusively involved in writing test cases, developing automated test scripts, and executing test reports and supporting documents in the Application Life Cycle Management (ALM) test management tool.

•Attended the sprint planning meeting with the government PMO (Project Management Office).

•Analyze, interpret, and summarize meaningful and relevant results in a complete Test Report.

•Maintained the UFT test scripts in the ALM.

•Experienced testing in Agile/Scrum environments.

•Developed Automation Scripts (VBScript) in the sprints.

•Using Global/Local - Test/Action Parameters and Datasheets to create data-driven testing.

•Developed functions and sub-procedures.

•Extensively automated Smoke, regression, and functional Test Suits using UFT.

•Conducted failover, negative, positive, and boundary testing for the least possible bug-free releases.

•Identified, reported, and managed defects in the defect tracking system.

•Developed, maintained, and implemented testing strategy, test plans, test processes, and test scenarios, and created test cases based on CMMI standards.

•Proven ability to use Oracle SQL to perform SQL queries in day-to-day operations.

•Actively participated in user training for User Acceptance testing within organizations and client sites.

•Tested the entire functionality of the client-based application from End to End on different browsers such as Mozilla Firefox, Internet Explorer, and Google Chrome.

•Identified and communicated risks to the Project team.

•Provided regular updates to the Test/Project Manager.

•Participated in systems requirement reviews and team meetings when necessary.

•Helped Maintain Project documentation(BRD/RTM).

•Participated in production support and troubleshooting when required.

•Tested the content retrieved on various windows against the database tables to ensure the process retrieved all the data it was supposed to.

•Experience in different frameworks available in Python for unit testing.

•Experience in Microsoft Office 365. Proficiency in all the elements of MS Office, including MS Word, MS Excel, MS PowerPoint, etc.

Environment: HP UFT, HP ALM, Atlassian JIRA, Confluence, Remedy(BMC), MS Office 365, MS SharePoint, MS Excel, MS PowerPoint, Lucid Charts, Linux, Python, Oracle SQL, Telerik Test Studio, and SoapUI.

Company: Crittenton Consulting Group, VA

Project: Mine Safety and Health Administration (MSHA)

Role: QA - Test Engineer. Dates: August 2016 – January 2018

Summary: The U.S Department of Labor (DOL)'s Information Technology Acq Services MSHA Modernization Improvements in core information management, program implementation, program management, and digital transformation goals and needs. In support of the Occupational Safety and Health Administration (OSHA). The Mine Emergency Occurance (MEO) Logbook portal provides the Hazard Communication Standard (HCS) to the Miners. The Enforcement portal provides the set enforcement policy and targeted inspection programs and responds to fatalities, catastrophes, and complaints.

Responsibilities:

•Analyzed business requirements, wrote and implemented the Test Plan, Test cases, and Test Scripts according to functional documents and requirements.

•I have tested different modules using the automated testing tool HP UFT and also wrote manual Test cases in qTest(Tricentis).

•Created the Test Summary Report (TSR) to detail the testing effort such as Test Case ID, number of Test Cases executed, passed, failed, and status of Test Cases.

•Used Data data-driven testing methodology to test the application with multiple sets of data.

•Reported and tracked defects/bugs to the development team using the Jira Service Management Tool.

•Involved in the analysis, design, development, and testing phases of the Software Development Life cycle (SDLC). Used Agile methodology for software development.

•Involved in designing and developing high-level test plans based on functional specifications and user requirements.

•Participated in RTM/TC's Walkthrough and defect report meetings periodically.

•Ensuring the content and structure of all the testing artifacts are documented in SharePoint Tool.

•Review test cases written for manual testing; make necessary adjustments for suitability towards automation.

•Manually created, developed, and executed Test Cases for both Negative and Positive testing.

•Analyzed and identified the points of enhancements and improvements in the existing framework/process.

•Conducted daily 508 Testing and documented the test report in JIRA.

•Performed Load Testing and Stress Testing on various modules using Load Runner.

•Performed back-end testing and wrote queries to retrieve relevant data using Microsoft SQL Server.

•Performed API testing with the Postman tool to test the API directly and as a part of integration testing to determine if it meets the functionality, performance, and security expectations.

Environment: MS Active Directory, MS TFS, MS Excel, MS PowerPoint, Sharepoint, TOAD, Microsoft SQL Server, Postman, qTest(Tricentis), Azure, Slack, .Net, AngularJS, Atlassian JIRA, Confluence, Bitbucket, GIT, GitHub, Jenkins, WAVE, XRAY, Abode XD and Figma.

Company: QSSI Incorporated, MD

Project: Affordable Care Act (HHS)

Role: Test Engineer. Dates: February 2014 - August 2016

Summary: Affordable Care Act creates new competitive private health insurance markets, called Exchanges, which will give millions of Americans and small business access to affordable coverage and the same insurance choices members of Congress will have. The purpose of this High-Level Technical Design was to provide an overview of the business and technical architecture that formed the basis for the proposed FFE system. It outlined the business and design goals that influence the ongoing design and development of FFE.

Responsibilities:

•Reviewed the Business Requirement Documents and the Functional Specification.

•Exclusively involved in writing test cases, test scripts, test plans, and execution of test cases reporting and documenting the test result in JIRA.

•Oversaw the process of allocating the artifacts received from CMS to the team members and have them write test cases to concur with the requirements.

•Worked on EDI 837 transaction in manual EDI format.

•Tested the web-services frameworks that interact with 3rdparty vendors using the SOAP-UI tool. Failover, Negative, and Boundary testing for all web services.

•Prepared System Test results after Test case execution.

•Tested done based on Change Requests and Defect Requests.

•Actively participated in user training for User Acceptance Testing within the organization and client sites.

•Tested the entire application functionality from End to End on different browsers.

Environment: XML, JIRA, Web Services, Windows 7/XP, MS Sharepoint.

Education: Bachelor in Computer Science (2001-2004)

Certification: CompTIA Security+ CE Certification: HP UFT 10.50 Certification: ACCELQ Automation Engineer

Technical Skills:

•Test Management Tools: Atlassian JIRA, Mantis, and Service Now (ITSM).

•CI/CD Pipeline: GitLab, Jenkins, and Azure DevOps.

•Other: Abode XD, Figma, MS TFS, HL7, Apache Hadoop, MS Azure Databricks.

•Testing: Section 508, MS Excel, MS Access, HP QC, HP ALM, JIRA Zephyr, qTest.

•Automated Tools: HP UFT, Test Complete, qTest, and Selenium WebDriver.

•RDBMS: Microsoft SQL Server, Oracle SQL Developer, and TOAD.

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