Customer Service Information Technology

Muhammad Hassan Khan

Kohat, Pakistan +923********* ******************@*****.***

PROFILE

I am a hardworking and detail-oriented professional with experience in customer service and cash handling. I have a background in Computer Science and a diploma in Information Technology. As a Cashier at a supermarket, I handled cash, processed payments accurately, and provided friendly service to customers. I am good at solving problems and keeping the checkout area clean and organized. I work well with others and follow store policies to ensure a smooth shopping experience. I have strong communication skills and can manage my time effectively. EDUCATION

Higher Secondary School Certificate – Compute Science 2018 to 2019 Kohat Board

Secondary School Certificate – Science 2016 to 2017 Kohat Board

SKILLS

• Cash Handling

• Customer Service

• Payment Processing

• Pricing Accuracy

• Issue Resolution

• Cleanliness Maintenance

• Cash Balancing

• Inventory Restocking

• Policy Adherence

• Team Collaboration

• Communication Skills

• Attention to Detail

• Time Management

• Problem Solving

WORK EXPERIENCE

Cashier – Supermarket Jun 2022 to Nov 2022

Rawalpindi, Pakistan

• Handle cash and process customer payments accurately.

• Scan items and ensure correct pricing for customers.

• Provide friendly and helpful service to all customers.

• Answer customer questions and resolve issues promptly.

• Maintain a clean and organized checkout area.

• Count and balance cash drawer at the beginning and end of shifts.

• Assist in restocking shelves and organizing merchandise.

• Follow store policies and procedures for transactions and safety. DIPLOMA

Diploma in Information Technology – HBO Human Bright Organization Jun 2019 to Jan 2020 LANGUAGES

English (Basic)

Urdu (Fluent)

Punjabi (Advance)

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