Jessica Valles
***** ******* ** ** ***** CA *****
WORK HISTORY
USC Arcadia Hospital
Pre Admit Specialist
*Data entry*Verify insurance coverage and complete pre certification on all scheduled elective surgeries*Obtain authorization for scheduled surgeries*Work closely with doctors offices and insurance companies to insure patients are good to go for surgery*Help out at admitting front desk when needed
Healthcare Partners
Medical Receptionist
01/2009 - 02/2015
*Verify patient information and insurance eligibility; collect payments*Handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries*Perform various front-office duties in a fast-paced, customer-oriented clinical environment*Direct patients to complete forms and processes patientrelated paperwork*Keep patients informed of wait times*Respond to patients', prospective patients, and visitor inquiries in a courteous manner*Register new patients and updates existing patient demographics by collecting patients detailed patient demographics