Customer Service Client Services

Myicah Chavis

San Antonio, Texas ***** Phone: 512-***-**** ******.**********@*****.***

EXPERIENCE

J.P Morgan Chase Bank, San Antonio, TX—

Business Credit Card Representative

May, 2024 - PRESENT

Assistance with inbound and outbound client services which Include processing credit loan applications applications and providing assistance account services for funds Deposits, withdrawal and transfers. Baylor Scott & White, Temple, TX—

Customer Advocacy Care Representative

December 3023 - March 2024

Assistance with inbound and outbound calls, addressing health related inquiries. Discussing healthcare and medical questions.

Progressive insurance, Austin, TX —

Customer Service Casualty Representative

November 2021- November 2023

Assistance with inbound outbound calls, address members concerns and insurance coverage questions, claims services and collection of payments services.

C3 Customer Contact Client services, Mcgregor, TX — Humana medicare Customer Service Representative

November 2013 - June 2016

Assistance with inbound outbound calls, address members concerns and insurance coverage questions, claims services and collection of payments services.

SKILLS

● Payment collection

Services

● Complex Billing and

accounting services

● Advance customer

service support

● Business services

● Approvals and denials

inquires

● User experience trained-UX

services

● Claims Casualty services

● Credit Application Services

● Explanation of benefits CoB

knowledge trained

● Medical Authorizations

services

● Account management

Services

● Microsoft Knowledge

● Outlook, Excel, onenote,

Teams trained

● Banking knowledge and

services

Contact this candidate