Customer Service Call Center
Resume:
Rebecca Medlock
Looking for work
Spanish Fork, UT
**************@*****.***
I'm currently looking for a job in the customer service industry i won't do warehouse or production as i don't have much knowledge or the skill . I'm open to fast food or gas stations Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Chevron - Tonopah, NV
May 2023 to October 2023
Stocking the coolers and the cigarette and alcohol shelves,running the cash register and doing light cleaning tasks of the store and restrooms.
Inbound Customer Service
Teleperformance - Sandy, UT
October 2017 to March 2018
Doing advance tech support for AT&T cell phones and basic troubleshooting for the cellphones and home phones and tablets
Education
Diploma in General
Payson High School - Payson, UT
August 2000 to May 2002
Skills
• Customer Service
• Call Center
• Customer Support
• CSR
• Customer Care
• 10 Key Data Entry
• Computer Literacy
• Technical Support
• Cold Calling (1 year)
• Typing
• Phone Etiquette
• Front Desk
• Office Administration
• Microsoft Word
• Computer skills
• Cash Handling
• Volunteering
• Customer service
• Computer skills
• Communication skills
• Organizational skills
• Time management
• Basic Math
Languages
• English - Fluent
Certifications and Licenses
Driver's License
Assessments
Call center customer service — Completed
March 2023
Demonstrating customer service skills in a call center setting Full results: Completed
Work style: Reliability — Proficient
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Cleaner fit — Proficient
May 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Attention to detail — Completed
November 2023
Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Completed
Basic computer skills — Proficient
December 2023
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Customer focus & orientation — Proficient
March 2022
Responding to customer situations with sensitivity Full results: Proficient
Administrative assistant/receptionist — Completed
October 2022
Using basic scheduling and organizational skills in an office setting Full results: Completed
Retail customer service — Proficient
January 2024
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills / Equipment knowledge
Basic Math EXCEL Microsoft Word
Cash Handling Internet Navigation
Computer Literate Ten Key Data Entry
Customer Service Basic Windows
35 WPM
Contact this candidate