El Paso Quality Control
Resume:
Daniel Montaño Medrano
El Paso Texas
Zip. 79915
Phone 915-***-****
Mobile 915-***-****
E-mail ************@*****.*** alternate email *************@*****.*** Education 2005 – 2007 Centro Cultural Universitario Juarez, México Business Administration Degree
March 2024 – Current Job @ Larsen Mfg El Paso Tx
Quality Control Engineer 2nd shift
Keep all quality control records updated, release production press set up through dimensional and visual inspections, following mfg. procedures and work instructions, prints interpretation, scrap reduction, incoming material inspection, Quality Technicians second shift coordination.
Sept 2022 – March 2024 El Paso Honda
Certified Automotive Service Advisor
Greeting and reception of dealership vehicles for maintenance and main repairs such as engine replacement and warranty recalls, updating customer in regards to vehicle status and updating dealer operations tracker, sales.
Oct 2021- Sep 2022 Hyundai Of El Paso
Certified Automotive Service Advisor
Greeting and reception of dealership vehicles for maintenance and main repairs such as engine replacement and warranty recalls, updating customer in regards to vehicle status and updating dealer operations tracker, sales.
Aug 2020 Walmart Supercenter
Tire and Lube Certified Technician
Performing oil changes, new tire installation, rotation, balance. July 2019 Excel MFG El Paso Texas
Quality Auditor
Final audits to finished product and sorting of finish production material verifying packaging and labeling specifications to finished product containers in warehouse.
2010 –2017 Delphi Thermal
Assignments as QC Engineer, Supplier Quality Engineer for Residential
& Commercial Business Unit & QC Engineer for Automotive production line in Tapioca Complex, handling Supplier PPAP’s Process for purchased components, incoming inspection, problem solving with suppliers, FTQ, LSR, Top 5 defects, initiatives to lower scrap levels, Supplier on site process audits, KAIZEN, Toyota Lean MFG, 5Why, 5 Phase, Look Across, A3 Form, Prints interpretation, Measurement tools usage such as caliper, micrometer, scale, statistical data management, Cost recovery process, SAP System, Supplier metrics, MS office package, packaging, labeling, sequencing for shipping finished product to customers, forklift use,
2007 – 2010 Delphi Thermal
Customer Support Engineer in NUMMI, Fremont, California Assigned at New United Motor & Mfg in Fremont, California Working as Resident Engineer on site Customer assistance to prevent formal complaints due to Quality problems and/or assembly process, PTR at Customer for PPAP Approval, Customer Negotiations due to complaints, Customer on site finished product inspection, reports, Statistical data, metrics, charts, meetings, Third party personnel coordination on site & off site product containment, Product change request approval, Special shipments requirements, process audits. Professional 1998 – 2007 Delphi T&I RBXX Juarez, Chih Experience Customer Contact Technician & Quality Leader Travel to Customer locations to address Customer complaints, Customer Negotiations due to complaints, Customer on site sorts, reports, Statistical data, metrics, charts, meetings, personnel coordination, contacting Customers for PPAP Approval, Special shipments requirements, PTR’s process, Pilots, Dock Audits, Line-side reviews in outside mfg process.
1994 – 1998 Burlington Coat Factory Juarez, Chih.
Customer Service and Sales
Customer Committed to resolve merchandise issues and help promote new products on floor shop.
Skills Computer use, MS outlook, Windows, MS Office, SAP System &Travel. Training Internal Auditor Diploma, Excellence in Service, Building Instructors Diploma, DBS workshop, TPS Workshop, PPAP Coordination Training, TS16949, 5 Why Analysis Training, Problem Solving, Standardized work training, Team Leader training, Certificate of Achievement for SQE F2F 300 Module I.
Languages Bilingual, English-Spanish
Objective Application of all tools and knowledge obtained during years of studying and current experience along with teamwork and clear communication to grow with any organization.
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