Customer Service High School

Yolanda Williams

Miami, FL *****

**********@*****.***

+1-786-***-****

Work Experience

Office Cleaner

Jackson Caregiver Services-Miami, FL

February 2024 to Present

• Responded promptly to service requests, addressing any immediate cleaning or maintenance needs

• Performed routine cleaning and maintenance tasks in accordance with established protocols and safety guidelines

• Utilized specialized equipment and chemicals to sanitize and disinfect various surfaces, ensuring a clean and safe environment

Deli Clerk

Publix-Miami, FL

March 2022 to November 2023

• Prepared and assembled a variety of deli products such as sandwiches, salads, and wraps according to customer preferences

• Maintained cleanliness and sanitation standards in the deli area, ensuring compliance with health regulations

• Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items

• Operated deli equipment including slicers, grills, ovens, and fryers in a safe manner following proper procedures

Daycare Worker

Joanna's House of Refuge-Miami, FL

April 2018 to January 2022

• Supervised and cared for a group of XX children, ensuring their safety and well-being at all times

• Developed and implemented age-appropriate activities to promote physical, cognitive, and social development

• Maintained a clean and organized daycare environment, including sanitizing toys and equipment regularly

• Established positive relationships with parents/guardians through effective communication about daily activities, progress, and any concerns

Education

High school diploma

Miami Killian Sr. High School - Miami, FL

August 1985 to June 1989

Skills

• Residential Cleaning

• Caregiving

• Commercial Cleaning

• Childcare

• Cleaning Experience

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