Customer Service Team Member

Takeisha Sharp

901-***-**** • ************@*****.*** • Memphis, TN, 38116

Brings proven skills in online retail operations. Knowledgeable about financial tracking, inventory management and promotional strategies to drive substantial sales. History delivering exceptional service to customers and building loyal base. Summary

Skills • Good Computer Awareness (4 years)

• Great people skills (4 years)

• Very punctual (4 years)

• Customer Service

• Team Member

• Communication

11/2022 - 10/2024

ECommerce Specialist, DHL Nike, Memphis, TN

03/2024 - 09/2024

Loader, Fed Ex Ground, Memphis

07/2021 - 05/2022

Store Associate, Finish Line, Memphis, TN

Experience

• I shipped out orders and I restocked any products that were running low

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Filled customer orders by packaging sold items and documentation for direct shipping and by transferring orders to manufacturers or third-party distributors.

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• Collaborated with team members to complete projects in a timely manner.

• Communicated load, product or pallet issues to supervisor. Checked cargo before transportation and determined if items adhered to proper regulation standards.

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• Monitored employee performance to ensure adherence to company standards.

• Provided cash register operations and handled customer payments.

• Described merchandise and explained use, operation and care.

• Placed special orders or called other stores to find desired items. 05/2019

High School Or Equivalent

Oakhaven High School, Memphis, TN

Some College (No Degree), Cosmetology

Empire Beauty School, Memphis, TN

Education And

Training

Citizenship, May2018, This award is given to people who are responsible and respectful of others and honor their commitments

Awards

Groups • Church Choir

• January2018 to Present

I sing in the women's alto section and I go to rehearsal ever Thursday and I sing every Sunday when I'm at home which is two times out of a month

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