It Manager Project
Resume:
IBRAHIM
ALRAYES
*******.*******@*****.***
Experienced IT manager with a strong background in overseeing the deployment and maintenance of technology. Skilled in instructing and leading IT staff members to provide comprehensive support for hardware, software, and networking infrastructure. Collaborates closely with executives to identify and implement technology needs, ensuring seamless integration with business objectives. Adept at managing technology strategy, training programs, and documentation to optimize operational efficiency and enhance organizational productivity. PROFESSIONAL SUMMARY
English C2
Proficient
Arabic C2
Proficient
LANGUAGES
SAP Winner 1
Published Peer-reviewed Articles
ACCOMPLISHMENTS
ALRAYES REAL ESTATE - IT Manager
Dammam • 02/2023 - 06/2024
HOWARD UNIVERSITY - Researcher
UNITED STATES • 01/2020 - 12/2022
ERADAH - MEDICAL COMPANY - IT Project Manager
Dammam • 10/2018 - 12/2019
WORK HISTORY
• Oversaw IT department operations and training.
Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
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• Customized and repaired technology based on staff requests. Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
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Built, repaired and installed computer-related hardware based on deployment procedures.
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Coordinated technical training and personal development classes for staff members.
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Conducted extensive research in cybersecurity, artificial intelligence, and machine learning, resulting in multiple published articles
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Led data training initiatives and developed innovative algorithms, contributing to advancements in secure Al applications
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Learned new laboratory techniques and applied expertise in carrying out enhanced experiments under supervision of senior lab members.
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• Detailed study findings and updated research upon new discoveries. Lead and manage end-to-end IT projects within the medical company, ensuring alignment with organizational goals and objectives
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Develop comprehensive project plans, including resource allocation, risk assessment, and mitigation strategies, to ensure successful project execution.
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Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
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Developed project management roadmap to define project objectives, timelines and milestones.
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RMIT UNIVERSITY
Melbourne, Australia • 01/2015
Master of Business Information
Technology
BOND UNIVERSITY
Gold Coast, Australia • 01/2010
Bachelor of Information Technology:
IT Management
DAMMAM COLLEGE OF TECHNOLOGY
Dammam, Saudi Arabia • 01/2005
Associate of Applied Science:
Programming
EDUCATION
SKILLS
• Scholarly Research
• Investigative Research
• Operations Management
• Project Management
• Team Leadership
• Staff Training and Development
• End-user support
• User requirements
• Technical Documentation
• Data Modeling
• Network Administration
• Application support
• System Upgrades
• Strategic Planning
CERTIFICATIONS
HANA SPS11 (certified) and SAP
Business One 9.0 (certified)
•
Presentation and communication
skills
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Innovate to Future Proof, Design
thinking
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• Interview Techniques & Skills
AMWAJ TECH - Business Owner
Dammam • 12/2016 - 09/2018
JOHNSON CONTROLS - IT SYSTEM ADMINISTRATOR
05/2011 - 03/2014
ALRAJHI BANK - TELLER and Customer Service
Dammam • 02/2006 - 07/2007
Founded and managed an IT business specializing in software development, IT consulting, network infrastructure
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Developed business strategies, managed operations, and oversaw client relations
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• Led four employees, providing leadership and guidance Stayed updated on industry trends and technologies to deliver innovative solutions.
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Managed IT infrastructure, including servers, network devices, and workstations
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Installed, configured, and maintained software and hardware systems for optimal performance
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• Conducted regular backups and disaster recovery procedures
• Provided technical support and troubleshooting to end-users Directed budgeting studies on current and proposed IT spending plans, determining maximally impactful business enhancements and minimizing wasteful spending.
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Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types.
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• Bank teller and a customer service representative. PUBLICATIONS
PRE-PREDICTIVE CONGESTION-BASED DATA ALLOCATION FOR SIXTH GENERATION COOPERATIVE INTELLIGENT TRANSPORTATION SYSTEMS
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