Bakery Manager Customer Service

JS

JESSIE SEVIER

**************@*****.*** 540-***-**** Rossville, GA 30741

I know how to run a restaurant due to my restaurant experience. I've more than I've listed because I don't remember the exact dates. I've plenty of experience with the different types logs, reports, and general managerial paperwork. If there's something I don't know I will do all I can to learn it effectively and efficiently. It's the one instance where being a know-it-all is a benefit. If there's a question I want to have the correct answer. I'm highly capable,and I hope you will give me the chance to prove it.

Employee Coaching

Food Preparation

Bakery Operations

Merchandising Strategies

Task Delegation

Supply Ordering

Product Rotation

Visual displays

Scheduling Staff

Cake Decorating

Well-versed in inventory management

POS System Operation

Order Management

Supervisory Experience

Sanitation Procedures

Publix Supermarkets Store Chattanooga,

TN

Assistant Bakery Manager

05/2012 - Current

Assessed inventory levels and reordered pantry items to keep adequate stock on hand.

Minimized cross-contamination and infection risks by consistently following safe food handling procedures.

Assisted bakery manager with coordinating product ordering, receiving, and stocking.

Implemented and executed merchandising programs to maintain and increase sales.

Coordinated work of sales and processing employees, handling large quantity of orders per day.

Executed quality standards, rotating product and removing damaged items from display cases.

Ordered necessary supplies for production needs as needed. Assisted with creating promotional displays that highlight featured items from the bakery.

Guided bakery staff by prioritizing tasks and offering constructive feedback, enabling consistent delivery of excellent customer service. Analyzed sales trends to assist with forecasting future demand. Provided training to new employees on proper techniques for producing baked goods.

Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.

Scheduled employees to keep bakery shifts well-staffed for peak times and Summary

Skills

Experience

holidays.

Assisted in hiring process, including interviewing candidates. Lowes Home Improvment Lebanon, TN

Cashier

03/2010 - 05/2012

Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Citadel Security Nashville, TN

Security Officer

06/2007 - 04/2009

Secured personnel and premises by inspecting buildings and patrolling property.

Guarded restricted areas to prevent unauthorized entry. Verified photo IDs and tickets to allow guests passage. Completed incident reports to record security or loss prevention incidents. Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.

Maintained accurate logs of all security related activities. Provided escorts for visitors as needed throughout the facility. Issued visitor badges and access cards to authorized personnel. Dekalb County High School Smithville, TN

High School Diploma

05/2003

Education and Training

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