Prince George Customer Service

RENISSANCE WOMAN: FAST/ADAPATIVE, EXCELLENT AT EXECUTION.

De’Jah A. Kirkland

INTRODUCTION

Hello there! My name is De’Jah, and I am 22 years-old, born and raised in Prince George’s County. I’m a student, currently attending Prince George’s Community College. I will be wonderful asset to your team, as I pride myself in providing excellent service to customers, studying my work-craft & curating the nature of the work environment to a peaceful, enlightening experience for my colleagues & customers!

CONTACT

De’Jah Kirkland

Email: **.***********@*****.***

Phone#: 240-***-****

EDUCATION

UNDERGRAD STUDENT:

-Prince George’s Community College (August 2024-currently)

-Major: Psychology, 1st year {transfer student}

EARNED HIGHSCHOOL DIPLOMA

-Largo High School (August 2017-May 2020)

SKILLS

Computer/POS experience [including Microsoft Word, Microsoft Powerpoint, any POS system}

Observant

Solution-Oriented

Creative, Eccentric Energy

Excellent Customer Service

Team-Player: makes unique bonds with every colleague to ensure a healthy and effective workplace atmosphere!

EXPERIENCE

SALES ASSOCIATE

BSW BEAUTY MITCHELLVILLE, MD NOV.2023- Present Day

-Studied every product/item in inventory to give a precise description for a potential buyer. Studies included: brand-searching, ingredient break down, try-and-buy methods (with personal financials) & learning the goals of a products {ex: Hair product labeling comes with set goals such as “More nourishing for dry/brittle hair” or “Easy detangling for coarse hair”}

-Researched specific products that caters to the African American/Black American community & recommended those products to customers.

-Made connections with customers to create a successful sale & to ensure their loyalty to the business!

-Trained new employees on the daily expectation of the business + the importance of studying products

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