Supply Chain Business Development
Resume:
SANJAY KUMAR E-Mail : **************@*****.*** Mobile: +91-965*******
Middle level assignments in End-to-End supply chain and logistics baseline forecasting, demand and supply planning, international sales and operations, international freight, Import & Export Operations, inbound and outbound PAN India transportation, warehousing and distribution AN OVERVIEW
Result oriented professional offering over 17 years and plus in managing End to End supply chain and Logistics with an aim to accomplish corporate plans & goals successfully.
Adept at handling demand and supply planning, inventory controlling, international sales and operation, Import and Export documentation and operations, international freight, Inbound and outbound transportation, warehousing and distribution, Customer Service as well as assignments pertaining to business development for the company; learned to value commitment and goal setting, time bound & result oriented mission & initiatives.
Proficient in handling complete commercial documentation involved in import & export trade. Resourceful at maintaining relationships with clients to achieve quality product and service norms by resolving their service-related critical issues.
Capabilities in coordinating with internal/external customers for running successful business operations and experience of implementing procedures and service standards for business excellence.
An effective communicator with good relationship building & interpersonal skills. Strong analytical, problem solving & organisational abilities.
AREAS OF EXPOSURE
Managing end to end supply chain and logistics operations including baseline forecasting, production and supply planning and replenishment.
Identify Gap in Global Freight Contract, 3PL warehouse distribution, improvise process for cost optimisation.
Managing the export / import operations and maintaining various documents for the same. License route & vetting of necessary commercial documents. Coordinating for customs clearance, Foreign Currency Exposure, Export / Import matters & liaising with various authorities, shipping companies and other external agencies for various clearances / approvals.
Ensuring timely distribution of the merchandise. Managing logistics operations involving coordination with companies for sea/ air/ road transport, C&F agents, CHA’s and other external agencies to achieve seamless and cost-effective transport solutions.
Handling effective relationship management, acting as a point of escalation, reviewing performance, checking client satisfaction and extending the relationship accordingly with new and existing clients and providing a customized business solution for the resolution of problems & queries.
Managing statutory license and certification i.e. DGFT, WPC, TTC, BIS, MOEF, CE, AEO
Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members. Managing flow of inventory through inventory analysis, inventory forecasting and planning, inventory allocation-deallocation.
Handling effectively PAN India logistics for the execution of distribution channel business. Support route development process to assure compliance with DOT regulation and identify most cost-efficient laser routes for local transportation & international logistics including reverse logistics process.
ORGANISATIONAL SCAN
Assistant Manager Export, Import Logistics with IMI Precision Engineering Pvt Ltd since November 2021 Highlights: -
Customer Service & solution: - Interaction with customer, ensure regularity compliance, Identify, Address customer request and queries, Accessing and resolve customer requirement/queries, Managing LC’s// TT payment against order, arranging shipment documents, Managing and Aligning customer data, Arrange MIS data to marketing, Sales and other teams.
Import and Export Operations: - Handle all import and export custom clearance within timeline
• Gather, logged and monitoring all shipping data
• Translate business need and priorities into actionable logistics strategies
• Determine most effective procedure and routes for shipments
• Vetting draft import and export documents to avoid discrepancy International freight contracts
Export/ Import documentation & Operations
Inbound and outbound Transport
Warehouse and distribution
Liaison/ Coordination
People Management
Inventory Management
Demand and supply Planning
Overseas Order controlling and execution
Cargo Operations
• Process implementation for timely custom clearance
• Establish SLA implementation
• Shipping line, airlines, freight forwarder, consolidators contract analysis for cost optimization
• Data management of all shipment
• Knowledge of FTP, custom law, incoterm, harmonised tariff code process and procedure, Custom regulations and other relevant government requirement/regulations
• Prioritize order cycle fulfilment, accuracy on time pickup and delivery
• Conduct research on logistics operation for improvisation
• Experience in Liaison with government agencies such as DGFT, BIS, WPC, Auditors
• Price negotiation in terms of sale and service agreement
• Coordinating monthly performance reviews with 3PL
• Coordinate special projects and managed timeline
Process Transformation - Identified gaps in Import and export operations, data modelling causing high Logistics costs and poor aligned trade lane service.
Execution - Achieved 99 % aligned availability for 16k plus SKUs from global product factories at IMI, INDIA production plant.
Process Improvement - Improved logistics trade lane operation, frequency of shipments, product classification, accuracy in customs duty structure and export promotion scheme applicability.
Business Process Optimization - Conducted As-Is Analysis for process of Item Creation and Developed To-Be Process reducing the TAT for Item availability
Business Analysis - Identified new schemes in import and export to get it execute in company
Financial Impact - Reduced logistics cost for the year 2022 2.5 million by identify gap in logistics trade lane, CHA contract, transportation.
Assistant Manager Logistics and supply chain with Hankook Tires India LLP from May 2019 till November 2020 Highlights: -
Planning- Managed end-to-end supply chain operations including Baseline Forecasting, Production, demand and Supply Planning for Hankook Tires India LLP and Asia pacific countries.
Order Management: - Managed seamless integration of orders from multiple channels with inventory databases, data collection, order processing including credit verification, fulfilment systems and returns across the entire fulfilment network.
Customer Service & solution: - Interaction with customer, ensure regularity compliance, Identify, Address customer request and queries, Accessing and resolve customer requirement/queries, Managing LC’s// TT payment against order, arranging shipment documents, Managing and Aligning customer data, Arrange MIS data to marketing, Sales and other teams.
Import and Export Operations: - Handle all import and export custom clearance within timeline
• Gather, logged and monitoring all shipping data
• Translate business need and priorities into actionable logistics strategies
• Determine most effective procedure and routes for shipments
• Vetting draft import and export documents to avoid discrepancy
• Process implementation for timely custom clearance
• Establish SLA implementation
• Shipping line, airlines, freight forwarder, consolidators contract analysis for cost optimization
• Data management of all shipment
• Knowledge of FTP, custom law, incoterm, harmonised tariff code process and procedure, Custom regulations and other relevant government requirement/regulations
• Prioritize order cycle fulfilment, accuracy on time pickup and delivery
• Conduct research on logistics operation for improvisation
• Experience in Liaison with government agencies such as DGFT, BIS, WPC, Auditors
• Price negotiation in terms of sale and service agreement
• Coordinating monthly performance reviews with 3PL
• Coordinate special projects and managed timeline
Process Transformation - Identified gaps in distribution model causing high inventory holding costs and poor aligned availability. Developed a model for integration of inventory from 3 locations resulting in high aligned availability with reduction in inventory costs and logistics cost
Execution - Achieved 99 % aligned availability for 94 SKUs at 2 hubs against Forecast from the Sales Team with 95 % Product Mix Adherence
Demand planning- Prepared Production Plan for 94 SKUs for warehouse, DFC, other Asia pacific dealers monthly and managed the supply plan by considering stock at factory and lead time
Process Improvement - Improved Forecast Accuracy for Hankook from 27 % to 52 % and aligned availability to 90 % by changes in Classification and Consolidation
Operation- Developed Strategies for Safety-Stocks at different levels and Incorporated Inputs from Stakeholders to revise Forecasts based on Promotional Events
Business Process Optimization - Conducted As-Is Analysis for process of Item Creation and Developed To-Be Process reducing the TAT for Item creation
Business Analysis - Identified NPI and Aged Inventory in tyre Category and Developed a Plan of Action for clearance of Excess Inventory
Financial Impact - Reduced Stock-Outs by 8 % for High Revenue and High Profitable Items by increasing the Forecast Accuracy and Effective Deployment of stock
Sr. Executive (customer Service and operation) with NIPPON EXPRESS INDIA PVT LTD, GURGAON, HARYANA
(An AEO certified company) Since Sep’2013 Till May 2019 Highlights:
Manage shipping arrangements for Import and keep a track of shipments with suppliers, Shipping Company/Freight forwarders and airline companies.
Essayed a key role in processing of Import from various countries.
Provided guidance and controlled to Import/Export teams & coordinating with importer, exporter, freight forwarder, shipping line, Air lines for Custom Clearance.
Worked in coordination with Import/Export vendor regarding the status of production and push for dispatch as per committed timelines.
Manage various licences, certificate mandatory for Import clearance like WPC, IC, PC for EOU firms etc. Area of Expertise:
Managing as an Implant logistic for domestic and international customers import and export activities with a team of 7 logistics employees. Oversaw all shipments and inventory control for warehouses in India. Booked domestic and overseas shipments, cost control, documentation and invoicing. Monitored customer credit line and receivables, payment terms, Open Credit, D/P, Cash, Letter of Credit of a USA based company M/s LUTRON GL Sales & Services Pvt Ltd, Gurgaon, Haryana (INDIA) as a Logistics & custom operation co-ordinator.
Transportation Matters: - Freight operations, Logistics planning, Operational Excellence
Custom clearance: - Import, Export, EOU and SEZ
Cost Review: - Air Freight Sea Freight, Custom clearance Quote, Transportation Quote, Warehousing Contract
Distribution Industry: - Stock management, Inventory planning, warehousing
Customer Service: - Interaction with customer, ensure regularity compliance, Address customer request and queries, Identify and Accessing customer requirement and resolve queries, Arranging DI/pre-alert documents, Processing Airline and shipping line debit note, Shipment documents, Managing and Align customer data, Arrange MIS data to Sales and other teams
Interacting with the customer to meet their requirement.
Worked with the team on the Sales Plan.
Co-ordination with the origin team at regular intervals for replenishments, Shipment planning as well as updating customers on regular intervals.
Analyzed weekly sales data of various categories and subcategories to ascertain the performance both value and volume wise and the contribution given from different customers.
Assisted team in presenting performance reviews and suggested possible changes based on research, past performance etc
Maintain data base on quotes, trucks rates and ocean freight for cost optimisation
Communicate closely with Global Suppliers, Sales team, CS team, and 3PL team internally for support smooth business transaction or suggest suitable way to meet the demand of customer.
Responsible for working with external customers booking with an Airline carrier / forwarding agency.
Managing statutory certification likewise DGFT, WPC, TTC, BIS, MOEF, CE etc.
Providing superior customer service while handling local customers for order placement, shipment departure and arrival inquiry
Keep customers informed on the status of their order, reconcile errors in cost effective manner, resolves post-order issues such as returns and follows up to ensure all customer needs are fulfilled.
Consistently demonstrated thoroughness and efficiency in expediting customer bookings, dispatches, deliveries as per RDD/EDD
Support route development process to assure compliance with DOT regulations and identify most cost- efficient laser routes for local and international transportation.
Responsible for the receiving and shipping of products; worked with Warehouse personnel to assure the highest level of efficiency in the workflow.
Coordinating with the warehousing and logistics team to ensure timely arrival notice
Coordinating with the customer for road permits.
Coordinating with the Sales for their order on daily basis and providing them MIS on their order booked and shipped.
Working with Finance team for Timely Debit note / billing invoicing.
Maintain SLAs for Complete Order Management.
Applying strong communication skills and analytical abilities to identify and resolve customer problems. Asst. Manager (CUSTOMER SERVICE AND OPERATION’S) with VERIZON LOGISTICS PVT LTD, DELHI Since Sep’2010 to August 2013
Highlights:
Manage shipping arrangements for Import & Exports and kept a track of shipments with suppliers, Shipping Company/Freight forwarders and airline companies.
Provided guidance and controlled to Import/Export teams that are coordinating with importer, exporter, freight forwarder, shipping line, air lines for Custom Clearance.
Worked in coordination with Import/Export vendor regarding the status of production and push for dispatch as per committed timelines.
Competently following tasks successfully:
Export/Import Vendor Invoice Verification and their timely payments.
Controlling of all Licensing scheme and DBK claim.
Import clearance operations.
Export clearance operations.
Freight forwarding of Imports & Exports.
Sr. Executive (CUSTOM OPERATION) with M/S FOURWAYS INVESTMENT (P) LTD (Import/Export), New Delhi Jan’09 - Sep’10
Highlights:
Administered gamut of tasks successfully:
Successfully led a team of Operation’s– executives.
Handled:
Preparation & supervision of export/import documentation.
Import remittances and documentation.
Preparing and Processing of documents in the customs.
Handling effectively local transportation in cost efficient manner.
Efficiently involved in managing custom clearances from various ports- ICD New Delhi, CFS, & IGI Airports.
Effectively coordinated with different Govt Agencies for inspection of Cargo, certification.
Supervised drawback & export related registration likewise AD code, IFS code, P&Q, APEDA, FASSAI, CRCL, ADC, A&Q, WPC.
Sr. Executive (OPERATION) with M/S Leaap International Pvt Ltd (Import/Export), New Delhi Jan’06 - Dec’08
Highlights:
Administered gamut of tasks successfully:
Successfully led a team of Operation’s– executives.
Handled:
Preparation & supervision of export/import documentation.
Import remittances and documentation.
Import manifestation.
Import Clearance.
Exports Clearance.
Efficiently involved in managing custom clearances from various ports- ICD New Delhi, CFS, & IGI Airports. ACADEMIA & CREDENTIALS
2004 B.Com (PASS.) from D.U. Delhi.
2017 MBA Production, Operation and marketing Management Computer skills -Basics (MS-Word, MS-PowerPoint, MS-Excel) Internet Concepts, Ms-Access. OTHER ACADEMIA & CREDENTIALS
2014 CERTIFICATE IN AEO PROGRAMME
PERSONAL SNIPPETS
Date of Birth : 22.02.1983
Fathers Name : Lt. Sh. Kishan Chand
Permanent Address : Wz-166, Street No 1 Sadh Nagar Palam Colony New Delhi SANJAY KUMAR
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