Customer Service

Sabrina Washington

Customer Service Bremerton, WA 98312 ***************@*****.***

+1-360-***-****

Enthusiastic individual seeking customer service opportunity that showcases my self starter qualities, knowledge of multiple computer programs, customer service, empathy, listening skills and problem-solving techniques.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Representative ARC

United States Postal Service - Poulsbo, WA March 2018 to Present

Customer service, multiple computer programs. Follow schedule in timely manner.Deliver packages. Load and unload truck, kept record of customer complaints, assisted customers with a warm and friendly attitude.

Medical Biller

Northwest Pain Specialist - Bremerton, WA January 1999 to December 2001

Remote billing. Front and back office duties; phones, scheduling, billing. Took patients to their rooms and performed vitals. Doctor moved out of state, the next decade spent caring for children and grandchildren.

Education

Certificate in Medical Billing and Coding Edmonds Community College - Edmonds, WA November 2019 to September 2020

High school or equivalent Woodway High School

•Skills

•

•Microsoft Office (10+ years)

•Cleaning

•Class B

•Excel

•Housekeeping

•Medical Terminology

•Typing

•Medical Records

•Customer Service (5 years)

•Sales Experience

•Front Desk

•Time Management

•Interviewing (2 years)

•Communication Skills (2 years)

•Medical Scheduling

•Medical Billing

•Medical Office Experience

•Custodial Experience

•Insurance Verification

•Medical Coding

•Patient Care

•Anatomy Knowledge

•CPT Coding

•ICD-9

•Vital Signs

•ICD-10

•Data Entry

•HIPAA

•Office Experience

•Microsoft Excel

•Administrative experience

•Data collection

•Microsoft Word

•Documentation review

English

•Problem-solving

•Flexibility

•Team Work

•Reliability

•Medical receptionist

•Phone etiquette

•Previously held Notary Public License (5 years)

•Microsoft Powerpoint (5 years)

•Computer literacy

•ICD coding

•10 key calculator

•Clerical experience

•EMR systems

Certifications and Licenses

Driver's license

August 2019 to March 2022

Medical Billing and Coding

September 2020 to Present

Contact this candidate