Body Shop Quality Control

DR Dana Raffray

Covington, LA ***** 985-***-**** *********@*****.***

PROFESSIONAL Auto Damage Estimator skilled in evaluating and documenting vehicle damage. SUMMARY Skilled at performing speedy and accurate damage estimates for automobiles. Experienced in gathering paperwork, setting appointments and organizing rental cars. Reliable employee seeking body shop estimator position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills

SKILLS Preparing estimates Quality Control

Excellent computer skills using Schedule management

CCC one Friendly, positive attitude

Knowledge of DRP procedures Did the payroll for two locations

Vehicle inspections

Multitasking

WORK HISTORY BODY SHOP ESTIMATOR

02/2013 to

06/27/2022 to current

Jay’s Body Shop Kenner, LA

Center

Kenner, LA 01/2013 to 01/2022

Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.

Held production meetings everyday to stay on top of the repair plan for each job

Prepared logs on each repair and maintained customer records for each job.

Used Microsoft Word and other software tools to create documents and other communications.

Maintained excellent attendance record, consistently arriving to work on time.

Closed out tickets Performed payroll

Accounts Receivables

Accounts Payables

Determined estimates on vehicle damage and repair through comparison and evaluation of different methodologies

Reviewed facts of matter and ensured all claims featured only related damages

Counseled customers on repair plans

Worked with customers on negotiation and plans for cost of up-sell items

Evaluated and approved repair orders with technicians

Monitored repair services and followed up with customers for feedback Inspected auto body damage to determine repair cost for insurance settlements

Managed documentation of orders and repair services

Performed quality control checks of entire procedure ensuring compliance to productivity standards

EDUCATION Bachelor of Arts Business Management

Southeastern Louisiana University, Hammond La

I-CAR CERTIFIED I-CAR estimating courses

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