Functional Tester, Automation Tester

Kokila Shree Rajendran

Mobile: +1-551-***-****; Email: *******@*****.***

Dynamic QA professional with 13+ years of experience in manual testing, automation testing and data migration testing including designing and executing test cases for various applications; experienced QA Test Lead handling offshore and onsite resources. Expertise in testing Web, Mobile, and CRM applications, ensuring comprehensive software quality across MS Dynamics 365 CRM, Banking and Insurance domains.

CERTIFICATIONS

2023 - Certified Scrum Product Owner 2008 - ISTQB Foundation Certificate in Software Testing 2021 - Certified Scrum Master 2008 - ITIL Foundation Certificate 2019 - Professional Scrum Master Level 1 2007 - Certified Software Test Engineer KEY ACHIEVEMENTSs

80% faster testing

Matrix-based designs slashed

testing efforts by 4/5, saving

valuable resources and establishing

a reusable asset pool for diverse

project needs.

Slash Design Costs 75%

Streamlined matrix testing reduced

design efforts by 3/4, minimizing

overall testing expenses and

maximizing resource allocation

efficiency.

Optimized Execution

Leveraging optimal business flows

and integrated CRUD operations

across levels resulted in significantly

reduced test execution efforts.

SYNOPSIS

A seasoned professional having 13+ years of experience in software testing including 12 years in Functional testing and over 1 year in Automation testing using Selenium.

Presently associated with Stralto Inc as a Quality Assurance Analyst providing expertise and guidance to ensure quality of MS Dynamics 365 CRM application and data migration projects.

Developed and maintained Selenium WebDriver test scripts to validate the functionality of MS Dynamics 365 CRM modules, automating test cases for workflows, custom entities, and integrations.

Designed and implemented a Page Object Model (POM) framework for automating test cases in MS Dynamics 365 CRM, ensuring reusability and modularity of code.

Leveraged POM design principles to separate test logic from UI element locators, enabling easy maintenance and scalability of test scripts.

Integrated the POM framework with TestNG for test execution, Maven for build management, and Jenkins for continuous integration.

Enhanced the framework with utilities for role-based access testing, validation of business process flows, and data-driven test scenarios.

Conducted manual API testing using Postman, verifying endpoints, request/response payloads, headers, and status codes for seamless integration with front-end applications.

Performed manual testing of mobile applications on iOS and Android platforms, validating UI/UX, functionality, and performance across various devices and OS versions.

Conducted end-to-end testing of mobile features, including push notifications, gestures, and app permissions, ensuring compliance with design and functional requirements.

Proficient in developing and reviewing Test Plans, Test Estimations, Traceability Matrices, Test Execution, Risk Mitigation Plans, Test Results, Executive Status Reports, and managing testing activities including Test Data preparation and Daily Status Reports.

Acknowledged for effectively leading QA teams, collaborating with developers and business units.

Experienced in defect management though Azure DevOps, JIRA metrics collection and test reporting.

Experienced Business Analyst and Scrum Master, skilled in requirements gathering, leading cross- functional Agile teams, facilitating sprint ceremonies, and providing application support to ensure system stability and timely delivery of high-quality products. Skills

Programming Languages : Java

Database : SQL

Functional Automation Tools : Selenium

API Tools : POSTMAN

Automation Frameworks : POM, TestNG, Data Driven, Cucumber, BDD CI/CD : Jenkins, GitHub

Test Management Tools : Azure DevOps, JIRA, Zephyr, Bugzilla, HP ALM Testing : Functional, Regression, System, Integration, Data Migration testing Platforms : Web-Based applications, iOS and Android applications CAREER CONTOUR

Quality Assurance Analyst Stralto Inc, United State Dec 2024 - Present

− Experienced Senior QA Lead with expertise in automation testing of MS Dynamics 365 CRM application using Selenium and Java, implementing frameworks like TestNG, POM, and Data-Driven Testing.

− Skilled in automating web application testing, conducting cross-browser testing, and optimizing parallel execution for efficient test execution.

− Experienced in performing manual API testing with Postman to verify and validate service integrations.

− Experienced in gathering business requirements, preparing test plans, and managing production issues and data migration.

Consultant Ticking Minds, Chennai, India Jun 2021 – Dec 024

− QA Lead with expertise in automation testing for MS Dynamics 365 CRM using Selenium, Java, TestNG, POM, and Data-Driven frameworks, focusing on workflows, user role access and business rule.

− Experienced in manual API testing using Postman to ensure integration accuracy.

− Proficient in Page Object Model design pattern for scalable and reusable test cases and enhancing test management using TestNG annotations, parallel execution, and reporting.

− Designed and executed data-driven tests using TestNG and external data sources (Excel, CSV) to validate various scenarios and ensure comprehensive application functionality.

− Led cross-functional teams to improve QA processes and ensure successful project delivery.

− Trained and mentored junior testers, improving team skills and project outcomes significantly. I.T Analyst Tata Consultancy Services, Singapore Apr 2018 – Jul 2021

− As a Technical PMO Lead, Managed Data Center Migration, Credit Card Migration, and tech stack upgrade projects, highlighting risks, vendor dependencies, and ensuring smooth cross-application operations and support.

− Coordinated and scheduled calls with stakeholders, tracked milestones, managed risks, and provided regular status reports for various IT projects, adhering to Agile/Scrum methodologies.

− As a UAT tester, scripted and executed comprehensive test cases for insurance lifecycle projects, managed defects using JIRA, and ensured business sign-off for production implementation through thorough test coverage.

− Led a 7-member team, handled task allocation, supervised onsite and offshore resources, and ensured compliance with all project management tools and processes like PlanView, ensuring successful project delivery.

Associate Projects Cognizant Technology Solutions, Chennai, India Sep 2009 – Jan 2013

− Served as PoC for client communication, managed multiple testing projects, provided regular project reports, and handled resource billing, forecasting, and task delegation.

− Hired, mentored, and led a QA team, performing manual testing (Smoke, Functional, Regression, Performance, etc.) for mobile and set-top box integrations, ensuring end-to-end test coverage across platforms.

− Developed and executed test strategies, test plans, and test cases; managed defect tracking using tools like Quality Center and Bugzilla and created automation scripts with QTP for regression testing during project downtime.

Change Analyst Hays (British Telecom), United Kingdom Apr 2008 – Jan 2009

− Assessed and managed changes across BT’s computing, telephony, and environmental systems, ensuring compliance with agreed processes using the Bridge/Clarify tool.

− Handled receipt, analysis, and execution of change requests, ensuring standardized procedures were followed and changes were properly documented and approved.

− Managed approval of outages and ensured no customer impact, while overseeing the approval and implementation of changes to IT infrastructure and configuration items. Sr.Software Engineer Integra Micro Software Services, Bangalore, India Aug 2005-Sep 2007

− Involved in all stages of software development and testing life cycle. Extensive experience in functional and non-functional testing. Documented and reviewed test plan, test specification and test case documents.

− Performed Sanity, Functional, Ad-hoc to manually check the application and Regression testing whenever there are enhancements or changes in the functionality of the application.

− Tracked and prepared reports of testing activities like test results, test case coverage, required resources, defects discovered and status.

− Managed defect reporting and tracking through Bugzilla, ensuring resolution throughout the defect life cycle. Oversaw workload planning, deadline management, and task assignments to team members. ACADEMIA

2019-2020 Specialist Diploma in Big Data Management, Singapore 2000-2003 Bachelor of Engineering in Computer Science, University of Madras, India. 1997-2000 Diploma in Electronics & Communication Engineering, Panimalar Polytechnic, Chennai, India. Work Authorization

Have valid US H-1B Visa

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