Customer Service Quality Control
Resume:
Skills & Experience Profiles
• Industry Experience - Janitorial/Cleaning Services
• Car Detail Technician
• Customer Service - Other
• Display Associate
• Sanitation
• Stocker
• Strip Floors
• Wax Floors
Other Skills & Experience
Industrial Cleaning
Work History
• Menasha
From 09/2022 To 01/2023
Job Title: Assembly Line Worker
Duties: Assembled and packaged products on a fast-paced production line, ensuring accurate placement of components, labels, and packaging materials. Inspected finished products for quality control, identifying defects and ensuring compliance with company standards. Worked efficiently to meet daily production goals and deadlines while maintaining a high level of accuracy. Operated hand tools and equipment to assist with the assembly process as needed. Followed standard operating procedures and safety protocols to maintain a clean and organized work area. Collaborated with team members to troubleshoot issues and improve workflow, contributing to production efficiency. Prepared products for shipment, ensuring proper labeling, packaging, and palletizing according to customer specifications. Assisted in maintaining inventory levels of materials required for production, helping to minimize downtime. Reported any equipment malfunctions or quality issues to supervisors for prompt resolution.
• Polycon Incorporated
From 04/2022 To 7/2022
Job Title: Assembly Line Worker
Duties: Assembled plastic containers and bottles by hand, ensuring precise assembly of components such as lids, caps, and labels. Inspected products for quality, identifying defects or inconsistencies and ensuring that items met company standards before packaging. Worked collaboratively with team members to meet production targets and maintain a steady workflow. Packaged completed products, ensuring they were properly sealed, labeled, and prepared for shipment. Maintained a clean and organized workspace, adhering to company safety protocols and hygiene standards. Assisted with inventory management by ensuring necessary components and materials were available for production. Conducted routine checks of products to ensure they met specifications and quality standards. Participated in team meetings to discuss and implement process improvements to increase efficiency and minimize errors.
• SEI Solutions
From 11/2021 To 03/2022
Job Title: Industrial Cleaner
Duties: Clean and maintain industrial spaces, including floors, walls, equipment, and machinery. Operate industrial cleaning equipment such as pressure washers, scrubbers, vacuums, and sweepers. Remove waste, scrap, and debris from the worksite and properly dispose of it following safety regulations. Clean and sanitize restrooms, breakrooms, and office areas, ensuring a hygienic and safe work environment. Use appropriate cleaning chemicals and supplies, ensuring compliance with safety and environmental regulations. Conduct regular inspections of industrial equipment and machinery to ensure cleanliness and proper function. Follow safety procedures and guidelines to prevent accidents and injuries. Maintain and repair cleaning equipment as needed. Assist in maintaining inventory levels of cleaning supplies and equipment. Report any safety hazards, equipment malfunctions, or issues that could affect workplace safety or cleanliness.
• Goodwill Store
From 08/2021 To 11/2021
Job Title: Stock Clerk
Duties: Received, inspected, and organized stock deliveries, ensuring that items were correctly labeled and in good condition before placement on shelves or in storage. Shelved products according to company guidelines and department standards, ensuring easy access and accurate product display. Maintained inventory accuracy by updating stock levels, conducting regular cycle counts, and assisting with stock replenishment. Collaborated with team members to unload trucks and restock shelves in a timely manner to meet customer demand. Ensured the sales floor was well-organized, clean, and properly stocked, maintaining a neat and customer-friendly shopping environment. Assisted customers by locating products and providing information about inventory availability. Monitored product expiration dates and rotated stock to minimize waste and ensure product quality. Followed safety protocols and guidelines to ensure a safe working environment while handling products and operating equipment. Kenshon T Wright
DeKalb, IL, 60115
*************@*****.***
• Avis Car Rental
From 05/2021 To 08/2021
Job Title: Car Detailer
Duties: Thoroughly clean and detail the interior and exterior of vehicles, including washing, waxing, vacuuming, and polishing. Inspect vehicles for any visible damage and report any issues or concerns to the management team. Ensure all vehicles are properly sanitized and meet the company's quality standards. Perform minor touch-up cleaning of vehicle upholstery and surfaces as necessary. Maintain the cleanliness of the work area and car washing equipment. Assist in moving and organizing vehicles on the lot as required. Adhere to safety and company policies while completing all tasks.
Education & Training
High School
Obtained high school diploma.
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