Customer Service Data Entry
Resume:
Dre’Kwuana Jones
Dallas, Texas, 75243
(704) 772 - 8848
***************@*****.***
Skills
● Customer Service
● Administrative
● Clerical
● Data Entry & Filing
● Office Assistance
● Handling outbound/inbound drivers (billing and handling fees).
● Inventory management
● Shift Management
● Floor setting
Experience
Sep.2024 - Current
Lyft - Driver
● Drive to pick up riders at pick up location
● Safely transport riders to desired destination
● Being attentive to surroundings while in drive
● Make the ride smooth and comfortable for riders
Jun.2024 - Sep. 2024 Dollar General, Jal NM - Keyholder/Rising assistant manager
● Manage Store
● Open & Close store
● Make sure all DGME & START Tasks are completed by the due date.
● Make sure all store shelf labels and shelving sets are up to date
● Setting seasonal/ all planograms before the due date.
● Maintaining backroom is cleared and all of the trucks are out and stocked properly.
● Maintaining All PIA counts
● Make sure all top stocks are worked into stock
● Maintaining damages and expired products are off the floor
● Making sure keyholders and cashiers have completed their tasks and are staying productive during shifts.
● Making sure Change Fund is correct
● Count deposit and deposit money into bank
● Check in all trucks and vendors
● Stocking
● Insuring store cleanliness and safety
● Assisting cashiers and keyholders with any customer service issues or overall store issues
● Training keyholders and cashiers
● Helping customers find what they need
● Performing sales transactions when needed.
Aug. 2023 - Jun.2024. Bath & Body Works, Charlotte,Nc- Sales Associate/ Shipping & Stocker
● Put away all shipment
● Inventory Management
● Floorset
● Replenished all walls
● Refilled understock
● (Floorset) Build tables to match blueprint & fill tables with product that is required for set up
● Customer service
● Order filling for online orders
● Cashier
● Training new associates
Oct. 2021 - Aug. 2023
Dollar Tree, Gastonia,Nc- Sales associate/ Shipment & Stocker
● Welcoming & greeting customers
● Assisting customers with finding any specific items needed
● Maintaining a clean store
● Stocking & putting away unwanted items
● Unloading trucks
● Cashiering
● Inventory management
● Floorset
Jun. 2018 - Oct 2021
FHI, Salisbury, Nc - Lead Clerk Administrator/Administrative Assistant
● Data Entry & Filing Records
● HospitalityAnswering company phone calls
● Assigning Unloaders tasks
● Creating & editing audits
● Sending Data Info and Records to district managers, regional managers and owners of the company
● Maintaining employee records and tasks
● Billing the brokers/ drivers & Sending Payments through the company payment system & record the amount and adding amounts to audit.
● Assisting Site managers with any tasks as needed. Education
Graduated High school June 2018
Winston Salem Nc, Parkland Magnet High School
Contact this candidate