Customer Service Data Entry
Resume:
Chontaé Cuellar
Remarkable customer service, reliable, effective communicator seeking to contribute my skill sets to our community through your organization.
Longview, Texas 75604
**********@*****.***
EXPERIENCE
State Farm, Richardson TX - Claims Associate
07/2022 - 07/2023
●Remarkable customer service to insured and claimants by being personal, caring and empathetic.
●Efficiently work claims to the furthest conclusion while providing remarkable quality service.
●Thrive in a team environment by assisting teammates’ process through claims.
●Health Claims verification of coverage, advisement various plan coverage, data entry.
State Farm, Richardson TX - HRC Representative
07/2023 - 04/2024
●Remarkable customer service.
●Assist agents & staff with location of various Medicare Supplement Plans.
●Update demographics and various information of clients.
Vista College, Longview TX - Career Service/Externship Coordinator and Adjunct Instructor
06/2016 - 05/2021
●Liaison for school campus, students and employers.
●Assist with job placement, interview preparedness, community engagement.
●Obtain externship placement, conduct mock interviews, maintenance of data via metrics.
●Instructor of theory and clinical skills.
●Advised proper email and telephone etiquette.
●Mentor students of various demographics.
EDUCATION
Concord Careers, N.Hollywood, CA - Vocational Nurse
1/1991 - 12/1991
Graduate Vocational Nursing Program
Canoga Park High School, Canoga Park, CA - General Education
9/1985 - 6/1987
High School Graduate
SKILLS
Problem Solve
Effective communication
Customer resolution
Process Claims
Navigate through various programs
Soft skill advisement
Injection Nurse
Medication administration
OSHA compliant
LICENSE
Licensed Vocational Nurse
9/1992 - 9/2007
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