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Bakersfield,CA ***** 661-***-**** **************@*****.***

JULIANNA ROSS

EDUCATION Grand Canyon University, Phoenix, AZ

Master's Degree, Business Administration And Management

‘Stockdale High School, Bakersfield, CA

High School Diploma, 06/2022

PROFESSIONAL Proactive and results-driven professional with a proven track record at Journeys Kidz, excelling in

SUMMARY customer service and sales, Skilled in teamwork, collaboration, and effective communication,

‘adept at enhancing customer experiences and exceeding sales targets. Demonstrates exceptional

problem-solving abilities and a commitment o excellence, ensuring seamless operations and

‘customer satisfaction,

SKILLS * Customer service * Problem-solving * Flexible schedule

Teamwork and * Excellent people skills * Verbal/written communication

collaboration * Reliable and punctual * Cash handling accuracy

Time management +* Exceptional customer * Product sales

* Problem-solving skills service

© Multi-tasking strength * Outgoing personality

WORK HISTORY SALES ASSOCIATE 08/2024 to 12/2024

Journeys Kidz, Bakersfield, CA

+ Provided product knowledge and recommendations to customers based on their needs and

preferences.

+ Greet and assist customers in a friendly and professional manner,

+ Ensure merchandise is accurately displayed and replenished on the sales floor.

+ Assist with processing sales transactions, returns, and exchanges.

'SERVER/CASHIER 11/2023 to 07/2024

Me Ne Eds, Bakersfield, CA

+ Took customer orders, answered questions about the menu, and made recommendations to

‘enhance their dining experience.

+ Served food and beverages to customers accurately and promptly, ensuring order specifications

were met.

+ Ensured that all health and safety regulations were followed, maintaining a clean and sanitary

environment for both guests and staff.

CERTIFICATIONS CPR certification

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