Customer Service Rep
Resume:
Latisha Law
Phone: 205-***-****
Email: *************@*****.***
SUMMARY
WORK EXPERIENCE
Stylist, March 2023 to Present
Lane Bryant- Trussville, Al
●To help style customers and to make sure they feel good about themselves once they are ready to make their purchase.
Customer Service Rep/Receptionist, July 2021 to February 2023
Grayson & Associates -Birmingham, AL
●bility to determine the nature of all calls, scheduling appointments and sending messages through emails to the doctors and answering questions of all patients
Check Inspector, November 2019 to July 2021
Main Street - Birmingham, AL
●Verified accuracy of check orders before sending them to first class to be shipped to customers; also, when working in shipping for first class, I would have to catch and separate them into the correct package to ship correctly to the post office.
Caretaker, September 2017- November 2019
The Lowes - Vestavia, AL
●To ensure the safety of my patients and to bring companionship to them while helping them with their healthcare needs. I also provided assistance with daily activities such as: preparing meals; making beds; running errands such as getting groceries; taking them on dates and doctors appointments, taking care of their personal hygiene needs; administering meds; and taking care of all laundry and house needs.
Caretaker, September 2016- September 2017
The Salters - Centrepoint, AL
●Scheduled and accompanied clients to appointments. Assisted with cleaning and organizing daily activities including such as preparing meals, administered medications, monitored vitals, and housekeeping needs.
Housekeeper, April 2013-Present
The Liberty Reigns Ministries - Birmingham, AL
●Manager of the hospitality ministry. Ensured immaculate, well-organized property and handling all sanitary needs. Assisted with hosting and serving needs of the ministry for banquets and fellowship.
Specimen Collector, March 2013-June 2015
Castle Medical, LLC - Birmingham, AL
●Adhered to HIPAA regulations ensuring privacy for all patients. Completed patient insurance verifications. Accurately collected, packaged, stored, and shipped specimens properly. Provided proper chain of custody. Maintained professional boundaries while interacting with clients and associates.
Customer Service Rep, April 2008 to October 2011
Morado Boutique - Birmingham, AL
●Observed company policy to provide quality customer service screening and processing all payments in the proper manner.
Cashier, September 1997-March 2008
McDonald’s - Centrepoint, AL
●Provided customer Service, took orders effectively, received correct payments while maintaining the correct balance of the cash drawer while taking pride in serving customers according to policy.
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