Administrative Assistant Service Representative
Resume:
Lateisha Phinn
********.*****@**.***
Professional Summary
Resourceful Administrative Assistant. Known for strong organizational skills. Detail oriented professional with technical skills in developing and implementing filing systems. Highly-motivated individual who is seeking growth.
Skills and Abilities
Prioritize and multitask.
Strong attention to detail
Process all inbound and outbound mail
Strong organizational skills
Work History
Patient Service Representative for Radiology Dept, MRI, CT, Breast Surgery, LAB and Urgent Care
Summit Health, Rye, NY
Dec 2023- Dec 2024
Registers new patients and assists them in completion of necessary forms
Scans completed forms, identification, as well as insurance cards into patient charts
Provide scheduling needs for Representative allocated to the Call Center
Initiates, issues, and verifies patient referrals
Utilize technology, including specialized software as applicable to maximize productivity
Perform general office duties, such as document preparation, scanning, mailing and filing
Motor Vehicles Representative, White Plains, NY
July 2019- June 2023
Providing customer service to the public
Processing licensing and Registration applications
Conducting all New Permit & CDL Permits in the training Center
Inspecting documents to adhere with Motor Vehicles codes
Maintain consistent cash handling transactions
Assistant Manager, Charlotte Russe, Bronx,
September 2014- March 2019
Process daily, weekly, and monthly reports
Maintain all ADP entries on weekly basis
Provides and document all constructive feedback to District and Regional Managers
Train all upcoming new candidates
Store Manager, Nine West Holding, Inc., Bronx, NY
August 2010- August 2014
Created bi-weekly schedules for all employees based on availability
Comprised and submitted time sheets
Worked to generate 7% increase in Net Sales goals for the year
Store Manager, Anne Klein, Greenwich, CT
July 2008- August 2010
Perform all mandatory store task
Maintained excellent Time management skills
Mastered different methods in UPS and Fed Ex tracking functions
Education & Certification
Mamaroneck High School
1996-1999
Applied Science, Fashion Marketing & Management Degree
Berkeley College, 1999-2001
Fashion Certificate, Boces Vocational School 1998-1999
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