DONNIE HENRY
****************@*****.*** 312-***-**** University Park, IL 60484
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and
service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and
following through to achieve performance and productivity goals. Recruits, trains, develops and manages
team of store associates and assistant managers.
Skills
+ Operational budgeting + Personnel development
+ Store operations oversight + Promotional planning
Experience
KLASS University Park + Conducted daily store operations, including opening and
Store Manager closing procedures and cash handling
12/2020 - 10/2024 ‘+ Monitored inventory levels and placed orders to restock
shelves,
+ Developed strategies to maximize sales and profitability.
+ Performed regular price checks to ensure competitive
pricing,
+ Created weekly work schedules for store personnel
+ Maintained accurate records of employee performance
reviews,
+ Analyzed financial data to identify areas of improvement.
+ Trained and mentored associates to teach daily tasks and
procedures,
‘+ Managed inventory tracking and physical inventory counts
to minimize loss,
UPS Chicago,, Illinois, + Maintained stock levels in accordance with company
Warehouse Worker policies,
01/2017 - 12/2017 “+ Received and tracked incoming inventory shipments.
+ Organized warehouse space for efficient storage of
products.
“+ Packaged items carefully using protective materials like
bubble wrap or foam sheets,
+ Inspected damaged goods prior to disposal or return to
vendor.
Education and Training
Proviso West Hillside, IL
High School Diploma
06/2023