Data Entry Package Handler

Phalon Collins

************@*******.*** 407-***-**** Kissimmee, FL

SUMMARY

Seasoned professional with 11 years of diverse experience, including medical data handling, client service, and organizational skills. Excelled in insurance risk assessment, demonstrating meticulous attention to detail and efficient data management. Actively seeking a Healthcare Benefits Quality Specialist role to leverage a strong background in healthcare information accuracy and client engagement. WORK EXPERIENCE

ExamOne, A Quest Diagnostics Company Minnesota

Insurance Risk Interviewer May 2022 - Jun 2023

• Conducted comprehensive interviews to gather medical history information, ensuring accurate and efficient data entry for risk assessment purposes.

• Managed multi-line phone system, providing prompt and courteous service to address client inquiries and concerns.

Ultimate Medical Academy Kissimmee, FL

Full Time Student Oct 2020 - Mar 2022

• Maintained a high level of self-motivation and accountability, ensuring responsibilities and personal tasks were consistently met.

• Demonstrated strong organizational skills by preparing for classes in advance and adhering to assignment deadlines.

• Adapted to emerging technology and effectively leveraged available resources to meet educational objectives. Walmart Distribution Center Davenport, FL

Package Handler May 2020 - Jan 2021

• Accurately scanned and packaged items, ensuring readiness for shipment while consistently meeting daily performance quotas.

• Conducted thorough training for incoming staff, promoting efficient onboarding and operational proficiency.

• Demonstrated strong self-management skills by effectively performing tasks with minimal supervision. Fedex Ground Davenport, FL

Package Handler Dec 2016 - Nov 2019

• Accurately processed incoming packages by removing from conveyor, scanning into the system, and labeling for further handling.

• Enhanced loading efficiency by organizing packages numerically for transportation, ensuring timely dispatch.

• Contributed to team growth by onboarding and training new staff, maintaining open communication with delivery personnel regarding shipment details.

Stay-at-Home Parent Kissimmee, FL

Homemaker Jul 2012 - Dec 2016

• Managed comprehensive household operations, successfully administering a budget and streamlining cost-efficiency.

• Orchestrated daily schedules, including nutritional meal planning and coordination of medical appointments, ensuring health and wellness.

• Supported skill development through the facilitation of diverse educational and social engagements, maintaining a nurturing environment.

Westbrook Elementary Ocoee, FL

Tutor / Counselor Aug 2011 - Jul 2012

• Provided personalized tutoring in various subjects, enhancing academic performance through individual and small group sessions.

• Mentored students in social and emotional development, while coordinating activity facilitation and maintaining accurate records of attendance and program payments. EDUCATION

Ultimate Medical Academy

Associate of Science, Health Sciences

2022

Angel Braham University

Certificate of Completion, Medical Assistant / Phlebotomy 2016

Moore Haven Junior/Senior High School

High School Diploma, N/A

Moore Haven, FL

May 2002

CERTIFICATIONS

Certified Medical Assistant

SKILLS

Medical Administrative Assistant • Medical Terminology • Medical Transcription • Patient Processing • Patient Registration • Medical Records Management • Check In • Check Out • Data Entry • Release of Information • HIPAA Compliance • Medical Laws & Ethics • CMS1500 Claim Form • Billing Cycle • Claims Appeal Process • Medical Billing Knowledge • Third Party Billing • Medicare • Medicaid • Hmo • Ppo • Basic Coding Skills for ICD-10 & CPT

• Insurance Verification • Anatomy & Physiology

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